Terms & Conditions

Travel Credit

• New Basic Platinum Members who have successfully applied for the Platinum Card^® on or after 1 July 2019 are eligible for one Travel Credit of up to S$800, 5 working days after card approval of The Platinum Card and payment of the annual fee, and upon each annual fee renewal date*. 
• Existing Basic Platinum Members will receive an increased Travel Credit of up to S$800 on the terms stated herein upon each annual fee renewal occurring after 30 July 2018*. 
• Existing Basic Platinum Members who were eligible for one Travel Rebate Credit of S$400 per year on the terms as stated in the relevant voucher and who have fully paid their annual fee renewal between 1 January 2018 to 30 July 2018 would have received an additional Travel Credit of S$400 in the form of an Air Travel Credit on the terms as stated herein*. 
• The Travel Credit of up to S$800 per year comprises a credit of S$400 for a Qualifying Booking for air travel (“Air Travel Credit”) and a credit of S$400 for a Qualifying Booking for overseas tours, cruises or hotel bookings (“Lodging Credit”).
• A “Qualifying Booking” in respect of the Lodging Credit refers to bookings:
  (i) for eligible overseas tours, cruises or hotels that are made through American Express Travel Online, but excludes the cost of any air travel. Please contact The Platinum Concierge for more information on eligible tours or cruises;
  (ii) with a stay date or travel by date of 6 months from the date of booking;
  (iii) with a minimum spend of S$400 (excluding taxes) for a single booking; and
  (iv) that are fully paid for using The Platinum Card^®.
• A “Qualifying Booking” in respect of the Air Travel Credit refers to bookings:
  (i) for eligible air travel bookings that are made through American Express Travel Online, but excludes the cost of any overseas tours, cruises or hotel stays;
  (ii) with a travel by date of 6 months from the date of booking;
  (iii) with a minimum spend of S$400 (excluding taxes) for a single booking; and
  (iv) that are fully paid for using The Platinum Card.
• The Travel Credit is valid only up to the relevant expiry date stated in the American Express Travel Online website. 
• To redeem the Travel Credit, a Platinum Member must use the Air Travel Credit and/or Lodging Credit voucher(s) at the time of making the Qualifying Booking through American Express Travel Online website. Each Air Travel Credit and Lodging Credit voucher may only be redeemed once on a Platinum Card Account for a Qualifying Booking by Basic Platinum Member. For the avoidance of doubt, the Air Travel Credit and Lodging Credit must be redeemed independently of each other on separate Qualifying Bookings.
• To be eligible for this benefit, the Platinum Card Account(s) must be not cancelled for any reason, full annual fee for the Platinum Card must be paid for the relevant year of Card Membership, be in good standing and not past due. 
• The Lodging Credit and/or the Air Travel Credit will be applied against the cost of the relevant Qualifying Booking at the date of the relevant transaction and redemption of the Travel Credit.
• Refunds and changes to your overseas tours, cruises or hotel stays and/or air travel booking under a Qualifying Booking may be permitted based on supplier terms and conditions. The amount refunded will be the value of the booking, less supplier fees and the relevant Travel Credit contributed by American Express. There is no refund on the relevant Travel Credit. This means that the relevant Travel Credit for your Card Membership year will be forfeited if you cancel your Qualifying Booking. Booking amendment fees may apply.
• The Travel Credit cannot be sold, transferred, combined, or exchanged for cash or cash equivalents, in-kind or other services. For the avoidance of doubt, any sale or transfer of the Travel Credit will be void. Membership Rewards points will not be earned on the Travel Credit.
• The Travel Credit cannot be used in conjunction with any other promotions, offers or discounts unless stated otherwise by American Express.
• American Express is not liable for replacing damaged or lost vouchers for the Travel Credit. In the event of any disputes, the decision of American Express International Inc. shall be final.

Deactivation of Travel Credit

• The Travel Credit, comprising of S$400 Air Travel Credit and S$400 Lodging Credit, will be deactivated by 31 January 2023. 
• *Issuance of Travel Credit to new and existing Platinum Members will cease by 31 January 2023. 
• Unutilised Travel Credit will be forfeited after 31 January 2023. If you have yet to utilise your Travel Credit, please make your booking at American Express Travel Online ahead of 31 January 2023 to prevent any unexpected system delay.
• No issuance or extension of Travel Credit will be allowed after 31 January 2023. 

One-time bonus of 5,000 Membership Rewards points

• Offer is only applicable for Basic Card Members of The Platinum Card issued by American Express International Inc. in Singapore. 
• Offer period is between 1 November 2022 and 31 January 2023. 
• Eligible booking refers to a transaction made on American Express Travel Online using an eligible Card, regardless of whether Travel Credit is utilised, during the offer period based on the date of charge posted. 
• Each eligible Card Member is limited to a one-time bonus of 5,000 Membership Rewards points. 
• Bonus Membership Rewards points will be credited to eligible Card Member's Account within 14 working days after successful transaction. 
• Should the eligible booking be cancelled or refunded after bonus Membership Rewards points have been awarded, American Express reserves the right to claw back the points. 
• Membership Rewards points is non-transferable and non-exchangeable for cash, credit or kind. 
• To qualify for the offer, your Card Account must be in good standing, not cancelled for any reasons and enrolled in the American Express Membership Rewards Programme. 
• The Terms herein are supplemental and shall form part of the American Express Membership Rewards Programme Terms and Conditions, which apply to this offer. Please refer to go.amex/rewardstnc for the full Terms and Conditions. 
• Americna Express reserves the right to amend the Terms and Conditions, suspend or terminate the offers at any time without prior notice. In case of any dispute, American Express reserves the right of final decision. 
• Offer is not applicable in conjunction with other offers, promotions and discounts, unless otherwise stated.