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Welcome to the Corporate Green Card

from American Express

 

Helping make business simpler and more rewarding.

 

Need to activate your Card?

Cardmember Benefits

 

Customer service team

American Express Customer Service Team

 

Should you need assistance, dedicated customer service representatives are on call 24/7 to help replace lost, stolen or damaged Cards, provide information on your monthly statements, answer enquiries about payment terms or explain your Card benefits.

Flexible Spending

Flexible spending privileges

 

There is no pre-set spending limit on your Card unless your company sets one. For your protection, we may call you to confirm your identity if you make a purchase that seems outside of your normal spending pattern. If you anticipate making an out-of-pattern purchase, you can avoid a phoneconfirmation by contacting our Customer Service Team in advance.

 

Online account management

The easy way to manage your Account

 

Once you’ve signed up for Online Account Management, you can make payments, view statements, complete expense reports and manage your Membership Rewards® 24/7, anywhere Internet access is available. In agreement with your company’s policies, you may also receive monthly statements online.

 

To receive marketing related offers and news about Card benefits as well as special promotions and offers, login to your accountand update your profile and preferences.

 

Express cash

Express Cash

 

Cash access is available on the Green Corporate Card, subject to application and approval. Your Programme Administrator can tell you whether your company participates in this program.1

 

Contactless and wallet

Contactless, Apps and Wallets


Cardmembers can pay contactless with their Card directly or by adding their Card to their mobile wallet (Apple Pay, Android Pay, Samsung Pay) and tapping to pay at thousands of stores that displays our contactless symbol. It’s a quick, easy and secure way to make payments up to £30. Simply touch your Card or phone on the reader, wait for the beep and you’re done.


The American Express Mobile App allows you to easily and conveniently

 

  • View activity and statements  
  • Make payments
  • Access special offers for discounts and savings
  • Receive instant fraud alerts

 

Find out more about our mobile solutions including wallet integration here.

Chip and Pin

Chip & PIN

 

Your Card uses Chip & PIN technology to provide extra security and convenience. Once you have activated your Card, you can personalise your PIN at any UK LINK cashpoint offering PIN services.

 

If you enter your PIN incorrectly three times, your Card will be temporarily locked. If this happens, contact the Customer Service Team for a PIN reminder. Use this to unlock your Card at any UK LINK cashpoint that offers PIN services, by following the on-screen instructions.

 

For more information about using your Chip and PIN Card visit americanexpress.co.uk/chipandpin

 

Membership rewards

Exceptional Rewards

 

Our loyalty programme, Membership Rewards, rewards you for spending on almost any kind of essential business expenses, such as flights, hotels, taxis, entertainment, office supplies and telecoms. For every £1 of eligible spend, you earn one Membership Rewards point, which can be redeemed for flights (subject to applicable taxes, fees and charges), weekend breaks and a host of indulgent items and experiences.

 

Enrolment required subject to your company’s approval. Annual fee of £30 plus 20% VAT per Card. To enrol, contact the Customer Service Team.2

World travel network

World Travel Network

 

Should you need assistance whilst away on business, our 2,200 American Express Travel Service offices 3 in 140 countries globally are staffed by English speaking professionals ready to provide:

 

  • Personalised online booking for cars, hotel and flights
  • Assistance with Visas, Travel Insurance and Card replacement
  • Foreign exchange

 

For further information and locations call the Customer Service Team.3

 

Global Assist

Global Assist

 

Our 24/7 Global Assist Helpline provides valuable pre-trip information and global assistance during a medical, legal or personal emergency for you ora member of your dependent family, while travelling outside the UK. Global Assist services are included without fee; however, cash advances, medical, shipping and other costs are charged to your designated Card, therefore approval will be sought prior to incurring any costs.4

 

Business Travel

Business Travel Accident Insurance

 

You will receive:

 

  • Up to £225,000 travel accident benefit when travelling with a public vehicle during a business trip
  • Up to £225,000 during a business trip for up to 30 days
  • Up to £62,500 when travelling with a public vehicle during a personal trip

 

Travel Insurance

Travel Inconvenience Insurance

 

In the event of delayed or cancelled flights, it’s reassuring to know that your Card has you covered for the inconvenience of having to purchase food and clothes. Your Card covers you for situations such as:

 

  • Up to £200 for flight delays/cancellations of more than four hours
  • Up to £200 for missed connections
  • Up to £200 luggage delays of more than six hours
  • Up to £500 extended luggage delays of more than 48 hours

 

*Tickets must have been purchased on your American Express Corporate Gold Card.

 

Baggage and Personal Possessions Insurance

Baggage and Personal Possessions Insurance

 

If you use your Corporate Gold Card to pay for travel to destinations outside your country of residence, you will receive insurance cover in case your personal baggage is lost, stolen or damaged. You receive cover of up to £3,500 (single item limit £480, subject to an excess of £95). This is in addition to the baggage delay cover you receive as part of your Travel Inconvenience Insurance.

 

To make a claim, call the Customer Service Team..

 

Terms and conditions apply. Please see the Insurance Terms and Conditions for full details. Please read this to understand the limits and exclusions that may apply.

 

Access your Corporate Green

Cardmember Agreement now

 

 

 

 

For wherever your business takes you

 

 

 

 

Explore mobile tools and travel resources

available to you, including the Amex App

 

Availability subject to your company policy.

 

We're ready to assist you

 

Customer Service Team

0800 917 8031

(Within UK)

+44 (0) 1273 622 600

(International)

 

 

American Express World

Travel Network

0800 917 8031

(Within UK)

+44 (0) 1273 622 600

(International)

 

 

The Membership Rewards®

programme

0800 917 8053

Available 7am-11pm

7 days a week

 

 

Global Assist Services

020 3126 4113

(Within UK)

+44 (0) 20 3126 4113

(International)

 

 

Meetings Expert Services

+44 (0) 1273 814 941

Or email

MeetingsExpertUK@aexp.com

(International)

 

TERMS AND CONDITIONS

 

1. Express Cash: Requires company participation and Cardmember enrolment. Subject to terms and conditions. Please note that Express Cash application is subject to approval and activation. Cash access is granted subject to and governed by the terms of the agreement between American Express and your Company and may be withdrawn at your Company’s request at any time.

 

2. Membership Rewards Programme: Enrolment required. Annual programme fee to enrol a Green Corporate Card is £30 + VAT. Participating Membership Rewards partners,available rewards, and point levels are subject to change without notice. Eligibility is based upon company's participation in the Membership Rewards programme. Membership Rewards points are not earned on Balance Transfers, Cash Advances, American Express Travellers’ Cheques purchases, Foreign Exchange transactions, interest, any spending in excess of your credit limit, charges for returned payments, late payment or referral changers and American Express Credit Card finance charges.

 

3. Travel Services Locations: All services are subject to local laws and cash availability. Not all services are available at all locations.

 

4. Global Assist Hotline: You must arrange all medical and visitor transportation. As the Global Assist Hotline is an assistance service, we cannot reimburse you for expenses you incur on your own. Please refer to the Global Assist Summary of Coverage for additional details and restrictions.

 

American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority