Help & Support
Other Reward Programmes
Welcome to the Help Centre
Browse the Help Centre for answers to your questions.
If you require support as a result of a life event, health challenge or money worries, access our Customer Support pages
How to make a payment
Dispute a charge
Reporting suspicious activity
How do I get a Companion Voucher?
What are the exchange rates abroad?
How do I change my Card Account details?
Browse all topics
Payments, statements and balance
Understand your statement and learn about making payments to your Account and with your Card.
Manage your Account, Card and settings.
Products and services
Learn about American Express® products.
Benefits, rewards and offers
Learn about our rewards, benefits and customer service.
Security and fraud
Stay secure and learn how you are protected against fraud.
Learn more about using your Card abroad.
Find more information about our dispute process and our Document Submission Centre.
Learn about the application process and eligibility.
Offers and promotions
Enjoy Amex Offers, new Cardmember offers and learn how to invite a friend.
What you can do with your online Account – check your balance, manage Card payments, check your rewards and view personalised Amex Offers
With your Amex App you can check your balance, manage monthly Card payments, check your rewards and view personalised Amex Offers