Welcome to the Help Centre

Do I need to notify American Express if I plan to travel?

You do not need to notify us before you travel. However, for your protection, we recommend you verify that your mobile phone number and email address is up-to-date with us in case we need to reach you. This will ensure you receive instant notifications are able to identify suspicious charges on your Card as quickly as possible.

Please note: All non-sterling transactions, whether for cash, goods or services, are subject to a non-sterling transaction fee of 2.99%. Cash transactions at ATM machines (in sterling or foreign currency) are also subject to a cash withdrawal fee of 3% or £3, whichever is higher.

Looking for something else?

Frequently Asked Questions

Chat with Us

 

Please log in using your User ID and Password.