Frequently Asked Questions
Cardmembers enrolled in the American Express Membership Rewards ® programme will earn one additional bonus Membership Rewards point in addition to their standard earn rate (for a total of 2 points) for every full £1 spent on flights, prepaid hotels, car hire and experiences booked through the American Express Travel website americanexpress.co.uk/travel. Specific Card products or limited time promotions may offer additional Membership Rewards points, please see individual Card or promotion Terms and Conditions for more information.
Additional Membership Rewards points cannot be earned on products which are not prepaid but are paid directly to the supplier, including cruise bookings and select hotel bookings. These bookings will not earn two Membership Rewards points for every £1 spent but will be earned at the normal rate of one point for every £1 spent. Full Terms and Conditions apply, please visit americanexpress.co.uk/termsandconditions.
To use Pay with Points, you must book your eligible purchase through American Express Travel and charge to a Membership Rewards program-enrolled American Express® Card. Eligible purchases through American Express Travel exclude non-prepaid car rentals and non-prepaid hotels. Points will be debited from your Membership Rewards account, and credit for corresponding amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. When paying with a combination of your American Express Card and Membership Rewards points, only the value applied to the Card is eligible to earn Membership Rewards points.
Membership Rewards Terms and Conditions apply when booking on americanexpress.co.uk/travel. Please visit americanexpress.com/en-gb/rewards/membership-rewards/terms for the Membership Rewards program information and terms and conditions or call +44 0800 917 8053 to request a copy. For more information on Pay With Points visit americanexpress.com/uk/travel/how-to-pay-with-points/
Bookings are subject to the full American Express Travel Terms and Conditions. To view these please visit americanexpress.com/en-gb/rewards/membership-rewards/terms.
+5 points on Fine Hotels + Resorts and The Hotel Collection
Basic Cardmembers enrolled in the American Express Membership Rewards® Programme who book a pre-paid Fine Hotels + Resorts or The Hotel Collection stay at americanexpress.co.uk/travel will earn, in addition to their standard earn rate plus the additional bonus point on pre-paid bookings on Amex Travel Online*, an additional 5 bonus Membership Rewards points for every full £1 charged for the stay to their eligible card.*The additional bonus point on pre-paid bookings on Amex Travel Online is 1 point for every £1 spent for Platinum Cardmembers and 2 points for Preferred Rewards Gold Cardmembers and American Express Preferred Rewards Gold Credit Cardmembers.Offer valid for bookings made from 01 June through 30 June 2021 for stays through 31 December 2021.To be eligible for the Membership Rewards® bonus points offer, you must both reserve and charge the pre-paid Fine Hotels + Resorts or The Hotel Collection booking with the same eligible American Express Card. To modify a reservation you must cancel and rebook your reservation. You can cancel and rebook your reservation on americanexpress.co.uk/travel or by calling your Platinum Travel service on 0800 917 8054. Cancellations are subject to hotel cancellation penalty policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this Membership Rewards® point benefit. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this benefit. Merchants are assigned codes based on what they primarily sell. A purchase will not qualify for additional points if the merchant's code is not eligible. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card. The additional Membership Rewards points may take up to 90 days from end of promotion period to appear on your account. If you book within the promotion period but then cancel your booking, the additional Membership Rewards points gained on that booking will be detracted from your account. Additional Membership Rewards points cannot be earned on products which are not prepaid on Amex Travel Online but are paid directly to the supplier, including cruise bookings and select hotel bookings. These bookings will earn at the normal rate of one point for every £1 spent. Full Terms and Conditions apply, please visit americanexpress.co.uk/termsandconditions.