American Express® Travelers Cheques

Travelers Cheques are backed by American Express


For more than a century our Travelers Cheques have helped travellers protect their money. Travelers Cheques may be refunded if lost or stolen. (Terms, conditions and restrictions apply. Identification and proof of purchase required.)

Travelers Cheques never expire

Unused Travelers Cheques can be used for future trips or redeemed.


Redeeming your Travelers Cheques


1. Deposit your Travelers Cheques with your bank

Some banks allow account holders to deposit Travelers Cheques - including foreign currency Travelers Cheques - to their bank account. Please check with your bank if they allow deposit of Travelers Cheques. (Clearing fees may apply.)


2. Exchange your Travelers Cheques for Local Currency

Travelers Cheques are welcomed at thousands of locations worldwide (Exchange fees may apply). Click / Tap below to find locations near you(1).


3. Redeem your Travelers Cheques with American Express(2)

You can redeem your Travelers Cheques online(3). Click / Tap the button below to find out more or to register a redemption claim.


Alternatively you can also call American Express customer service on

(08005876023) to register a redemption claim. You can find additional contact numbers based on your location.


(1) It is highly recommended that you call the location prior to your visit and verify fees, limits, restrictions, exchange rates and availability.

(2) Redemption of your Travelers Cheques directly with American Express may take longer than 30 days depending on the circumstances of the request.

(3) There may be restrictions on the currency, method of redemption and the value of Travelers Cheques that can be redeemed online.

May be refunded if lost or stolen*

24/7 customer support

Accepted at thousands of locations worldwide

Never expire

Travelers Cheque Service Centre

Get help with your Travelers Cheques and find answers to common questions about them

How to use Travelers Cheques


1. Sign

As soon as possible, sign your name on the upper signature line to help protect yourself in case of loss or theft. 


2. Record

Write down your serial numbers and keep them with you when you travel, separated from your Travelers Cheques. 


3. Protect

Safeguard your Travelers Cheques as you would cash. 


4. Use

To redeem, sign your Travelers Cheque on the lower signature line in front of the person accepting your Cheques.

Still need help?

You can call customer service on (08005876023)
Alternatively, you can find additional contact numbers below based on your location.

If you would like to send us an Email
click / tap on 'Email' below to register for our secure Email service.