Welcome to the Help Center


Browse the help center for answers to your questions.



Browse all topics

Payments, Statements & Balance

Using your Card, understanding fees and balances, viewing statements and making payments.

Account Management


Activating and managing your account online, updating personal details and adding or replacing a Card.

Products & Services


Contacting us, applying for a Card, purchasing Gift Cards and learning about other products we offer.

Benefits, Rewards & Offers


Membership Rewards®, insurance, military and other benefits, Amex Offers and more.


Security & Fraud


Disputing a charge, managing PINs and passwords and how we help protect you against fraud.



American Express Travel, foreign exchange, travelers cheques and traveling with your Card.