Notice of Important Changes to Your Amazon Business Card or Amazon Business Prime Card Account

American Express’ U.S. Small Business co-brand card relationship with Amazon is ending. Your Amazon Business Card or Amazon Business Prime Card (“Card”) will be replaced with an Amazon co-branded credit card (“Replacement Card”) issued by U.S. Bank. We expect that this will take place on August 14th, 2026 (“Replacement Date”). Beginning on the Replacement Date, you will be subject to U.S. Bank terms and conditions.

In certain situations, your Card account may not be transferred to U.S. Bank. If that is the case, we will contact you with additional details. Please note that changes to certain Card Member features and benefits will be affected regardless of whether or not your Card account is transferred.

Before the Replacement Date, you may continue to use your Card for purchases at Amazon and other American Express accepting merchants. You will also continue to receive the same Card features and benefits, but certain Card Membership features and benefits will be affected as specifically outlined below.

U.S. Bank will provide additional details about the Replacement Card and the exact Replacement Date.

You can find answers to common questions about the transfer below, along with details of how certain Card Membership features and benefits will be affected. 

For any additional questions, please call the number on the back of your card before the Replacement Date.

1. General FAQs

Can I keep using my current Card?

Yes. However, starting on the Replacement Date, you should begin using your Replacement Card issued by U.S. Bank. Additional details will be provided by U.S. Bank.

When will I receive my Replacement Card?

U.S. Bank will send more information regarding when you will receive your Replacement Card in the upcoming months.

What are the features and benefits of the new credit card from U.S. Bank?

You will receive more information from U.S. Bank about the terms, features and benefits of the

Replacement Card in the coming months.

What will happen to my Employee Card Members?

Beginning July 2, 2026, you will no longer be able to request additional Employee Cards on your Card account regardless of whether or not your Card account is being transferred to U.S. Bank. Employee Card Members can continue using their current Card(s). However, starting on the Replacement Date, Employee Card Members should begin using the employee card(s) provided by U.S. Bank. U.S. Bank will provide further details about employee card issuance.

Can I still request to replace the Basic Card Member?

Yes. You will continue to be able to request a replacement to the Basic Card Member of your account up until May 14th, 2026. After this date, regardless of whether or not your Card account is being transferred to U.S. Bank, you will no longer be able to request a replacement to the Basic Card Member.

Will I still be able to add an Account Manager?

Yes. You will continue to be able to request to add an Account Manager up until August 6th, 2026.

What will happen to my online access to my Card account?

You will no longer have access to your Card account at americanexpress.com or through the American Express App once your account has been transferred to U.S. Bank. Before the Replacement Date, please download and save your Card Member Agreement, Year-End Summary, and any billing statements that you would like to keep for your records.

What happens to my account if it is not transferred to U.S. Bank?

In most cases, you will receive a notice from us before the Replacement Date notifying you if your account will not be transferred to U.S. Bank. However, in some cases, we may not be able to notify you until after the Replacement Date.

What happens if my Card account is canceled before the Replacement Date?

If your Card account is canceled by American Express or you choose to cancel your Card account before the Replacement Date, your account will not be transferred to U.S. Bank. In the event your account was canceled, but you receive a card from U.S. Bank, rest assured the card will not become active and can be destroyed.

How should I dispose of my old American Express Amazon Business Card after August 14^th?

For Plastic Cards: Please destroy the Amazon Business Card(s).

For Prime Cards (Metal): Please call the number on the back of your card, and American Express can send you a prepaid return envelope. If you prefer to pay to ship the card back yourself, we will provide you with an address.

Who do I contact if I have additional questions?

For any additional questions, please call the number on the back of your Card before the Replacement Date. After the Replacement Date, please contact U.S. Bank with any questions.

2. Rewards

Will I continue to earn % Back rewards (“Points”) on my Card?

Yes. You will continue to earn Points on eligible purchases posted to your Card account up until August 13th, 2026. Eligible transactions posted on or after the Replacement Date will be subject to U.S. Bank terms and conditions. You will receive more information from U.S. Bank about the terms, features and benefits of the Replacement Card in the coming months.

Can I still redeem Points?

Yes. You can continue to redeem Points for eligible purchases at amazon.com and amazon.com/Business or towards charges on your statement up until August 12th, 2026 regardless of whether or not your Card account is being transferred to U.S. Bank. If your account is transferred to U.S. Bank, you can continue to redeem Points towards charges on your statement up until August 12th, 2026. However, if your Card account is remaining with American Express, you will continue to be able to redeem Points towards charges on your statement until we alert you indicating otherwise. You will receive additional information from U.S. Bank on when you will be able to redeem points with your Replacement Card. Any unredeemed Points associated with accounts transferred to U.S. Bank will be made available to the eligible U.S. Bank Replacement Card account on a one-to-one basis. You will receive additional information from U.S. Bank on rewards redemption options.

3. Payments

What will happen to the balance(s) on my Card?

Your balance will be transferred, however if you receive a statement from American Express, you must direct your payments to American Express by mail, phone, or online. Beginning on the Replacement Date, when paying American Express, you will need to use one of the following: payment by check or your bank’s online bill payment service. When you receive a statement from the new issuer, U.S. Bank, you should direct your payments to U.S. Bank.

I use AutoPay and/or scheduled payments. What happens next?

Bank information and settings from AutoPay payments and scheduled payments will not be transferred to U.S. Bank. If you automatically pay your American Express bill using AutoPay, or if you schedule payments for the future using our scheduled payments option, please be aware that any payments scheduled to occur after August 16th, 2026 will be canceled by American Express if your Card account is transferred to U.S. Bank. You will receive more information about setting up AutoPay for your Replacement Card from U.S. Bank.

I use recurring billing to pay certain merchants on a regular basis. What happens when my account is transferred to U.S. Bank?

Your Replacement Card from U.S. Bank will have a new account number. As a result, if you have your Card number on file with any merchants, online shopping carts, or digital wallets, you will need to update them with your new account number. If your Card is saved in your amazon.com or amazon.com/business account, it will automatically be updated to the Replacement Card after the Replacement Date. Additional details will be provided by U.S. Bank.

4. Card Membership Benefits and Insurance

What will happen to my Amex Offers?

If you are enrolled in any Amex Offers and are being transferred to U.S. Bank, only purchases made up until August 13th, 2026 will be eligible towards earning rewards associated with the offer(s).

What will happen to my CreditSecure® membership associated with my American Express Amazon Business or Amazon Business Prime card?

If you previously enrolled in CreditSecure with an Amazon Business or Amazon Business Prime Card, you must enroll an eligible American Express Card if you wish to continue membership in CreditSecure. Please call CreditSecure at 1-866-617-1893 at least two days prior to the Replacement Date to transfer enrollment to another eligible American Express Card. 

If you don’t contact us to transfer enrollment, your CreditSecure membership will be terminated. If you are a monthly enrollee, your enrollment will be terminated and you will not receive a refund. However, you will be able to use CreditSecure through the end of the monthly enrollment period. You will not be billed for additional months after termination. If you are an annual enrollee, your enrollment will be terminated as of the Replacement Date and you will receive a prorated refund. Your membership in CreditSecure will no longer be valid and will be terminated effective immediately.

Following termination, you may re-enroll in CreditSecure with an eligible American Express Card at any other time.

If you have questions, please contact CreditSecure: 1-866-617-1893

Will I be provided a refund when my CreditSecure enrollment ends?

Only annual enrollees will be refunded fees covering the period following termination of enrollment. Refunds will be processed subject to the CreditSecure Terms and Conditions.

Can I pay for CreditSecure with the new credit card from U.S. Bank?

No. CreditSecure is exclusively available for American Express Card Members. Unless you have another eligible American Express Card and contact us to enroll your eligible Card on or before the Replacement Date, your CreditSecure membership will be terminated.

What will happen to my Purchase Protection, Extended Warranty, Car Rental Loss and Damage Insurance?

For eligible purchases made on your Card before the Replacement Date, these benefits will be honored by AMEX Assurance Company (subject to the terms and conditions in the Benefit Guide) even if the claim is first made and reported after the Replacement Date. You must, however, promptly contact AMEX Assurance Company to make claims. If you have questions, please call us at 1-800-228-6855 or visit us on the web or at americanexpress.com/PPterms; americanexpress.com/EWterms; americanexpress.com/CRLDIterms.

What will happen to my Global Assist Hotline®?

As soon as your membership as an American Express Card Member ends on the Replacement Date, the Global Assist Hotline will no longer be available.

What will happen to my Accident Guard, Accident Protection Plan, and Travel Medical Protection?

If you have previously enrolled in one or more of these products, enrollment will continue for the period of time for which you have paid a premium (your subscription period), even if that subscription period extends past the Replacement Date. At the conclusion of your subscription period, coverage will cease, unless you transfer billing to another eligible American Express Card. AMEX Assurance Company will honor claims made under these benefits for losses that occur prior to conclusion of the subscription period. You must, however, promptly contact AMEX Assurance Company to make claims. If you have questions, please call us at 1-800-228-6855.

What will happen to my Automatic Flight Insurance, Baggage Delay and Loss Protection, Executive Baggage Protection, Premium Baggage Protection, Premium Car Rental Protection (PCRP), Travel Assure/Travel Assure Classic, and Travel Delay Protection?

If you have previously enrolled in one or more of these products, and if the Amazon Business or Amazon Business Prime Card is your only American Express Card, your enrollment(s) will terminate with your Card Membership. (If you have other American Express Cards enrolled in this product, your enrollment(s) will continue on those Cards.) Benefits will be honored by AMEX Assurance Company for Covered Trips (Covered Rentals for PCRP) purchased with your American Express Card prior to termination of enrollment (subject to the terms and conditions in the Description(s) of Coverage), even if the Covered Trip(s) begin after the Replacement Date. You must, however, promptly contact AMEX Assurance Company to make claims. If you have questions, please call us at 1-800-228-6855.

If you have any additional questions that have not been addressed here, please call the number on the back of your card before August 14^th, 2026. After this date, please reach out to U.S. Bank 1-833-426-4690. Thank you for your Card Membership.