Welcome to the Help Center

How long does it take to process a balance transfer from another company?

If you're eligible for a balance transfer, it usually takes 5 to 7 days for the transfer to be completed. In some cases, it may take up to 6 weeks. We'll send you a final decision about your balance transfer application by mail.

Looking for something else?

Frequently Asked Questions

See all FAQs (opens new window)

Chat with Us

Visit your Account and locate the chat icon in the bottom

right corner of your screen.