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Welcome to the Help Center

What happens if my payment is returned for insufficient or uncollected funds?

If your payment has been returned unpaid by your financial institution, we may charge a returned payment fee and any applicable late fees based on the terms and conditions of your Cardmember Agreement.

We may resubmit payments returned for insufficient or uncollected funds up to two additional times, unless your financial institution has specified the payment request cannot be re-presented.