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Welcome to your Merchant Membership.

Welcome to your Merchant Membership.

Get important information for each stage of your merchant account setup.



Get started with your merchant account


Learn how to get started with American Express® in just a few steps and be ready to accept the Card at your business.



Test your terminal


Before your first transaction, test your terminal to make sure it's working properly and you're able to accept American Express® Cards.


  1. Choose "Sale" key on your terminal, or follow the procedures for a keyed manual transaction.
  2. Key in Card number 373953312381006, then enter expiration 12/XX (last two digits of current year).
  3. If terminal prompts for additional info, press "Enter/Send" or enter "0000" to bypass.
  4. When the terminal displays Decline response, this indicates a successful test transaction! Your terminal is now validated to accept American Express Cards. 


*If Decline is not received, please contact your POS terminal provider to troubleshoot the issue.


For any other questions related to your American Express Merchant Account please call 1-800-528-5200.



Attract Card Members


Get complimentary supplies to let customers know you accept American Express® Cards.

Register your merchant account online


Manage your merchant account, view payments, respond quickly to disputes, and more.



Put your Merchant Membership to work


Take advantage of everything your Merchant Membership offers to help you manage your account.


Reduce monthly fees


Go paperless and you may avoid potential fees for receiving paper statements.


Go paperless

Update your information anytime


Log in to your merchant account to update your banking information or add new locations at your convenience.


Update now

Customize account alerts


Set email or text alerts to stay on top of deposits, disputes and more.


Set alerts

Streamline business finances


Use our online tools to download American Express® Card transactions to your accounting software.


Track payments

Get tips to help avoid disputes


See what we’re doing to reduce disputes and what you can do to help prevent them too.


Go now

Access fraud tools


Access a wide range of easy-to-implement tips, tools and training to help reduce fraud before it happens.


Learn more

Increase exposure


Let customers know they can Shop Small® with you all year round.



Get on the Shop Small® map

Promote Your Business


Access free tools that help promote your business and learn about events and programs that help connect you to more customers.


Visit the Small Business Resource Center