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CONTACT US
  1. For more information on Cards in US Dollar or Euro, or to apply, please call
    • +44 (0) 1273 576 883 or 0800 0121 491.
  1. Gold, Green, Basic and Business Cardmembers - Customer Services
    • Tel +44 (0) 1273 868 900
    • Fax +44 (0) 1273 553 642
    • Hours: 24 hours
  2. Gold Card Travel Service
    • Tel +44 (0) 1273 868 900
    • Fax +44 (0) 1273 553 642
    • Hours: 24 hours
  3. Platinum Service
    • Tel +44 (0) 1273 576 454
    • Fax +44 (0) 1273 553 642
    • Hours: 24 hours
  4. Centurion Card Service
    • Tel +44 (0) 1273 576 453
    • Fax +44 (0) 1273 553 642
    • Hours: 24 hours
    • For enquiries please email centurion_card@aexp.com
  5. Lost and Stolen Cards
    • Tel: +44 (0) 1273 868 900
    • Hours: 24 hours
  6. Global Assist Helpline
    • Tel: +44 (0) 1737 815 086
    • Hours: 24 hours
  7. Membership Rewards® Programme
    • Tel: +44 (0) 1273 864 864
    • Fax: +44 (0) 1273 674 930
    • Hours: 8am – 6pm UK Time
  8. Travel Inconvenience Insurance: Advice and Claims Helpline – Green and Gold Cardmembers
    • Tel +44 (0) 1273 868 900
    • Fax +44 (0) 1273 553 642
    • Hours: 24 hours
  9. Gold Card Travel Service
    • Tel: +44 (0) 1273 668 300
  10. Travel Accident Insurance: Advice and Claims Helpline (ACE)
    • Tel: +44 (0) 845 345 6622
  1. Customer Services - Corporate Euro or US Dollar Cardmembers
    • Tel: +44 (0) 1273 576 141
    • Fax: +44 (0) 1273 664 234
  2. Administrators - Corporate Euro or US Dollar Cards
    • Tel: +44 (0) 1273 576 098
  3. Lost and Stolen Cards - Corporate Euro or US Dollar Cardmembers
    • Tel: +44 (0) 1273 576 141
    • Fax: +44 (0) 1273 664 234
  • American Express International Currency Cards New Membership Servicing
  • Department 4060, Telecom House, 125-135 Preston Road, Brighton BN88 1TH, UK
    • Application status check
    • Providing required information and documents

    Please telephone us for an immediate response within working hours
    Tel   : +44 (0) 1273 576070
    Fax  : +44 (0) 1273 667135
    Email: icc.new.membership@aexp.com
    Hours: Monday - Friday 09:00 – 17:00

  • American Express International Currency Cards Bank Services
  • Telecom House, 125-135 Preston Road, Brighton, BN1 1TH, UK
    • Card cancellations
    • Replacement statements / card
    • Product benefit enquiries
    • Address change
    • Unrecognised card transaction

    Please telephone us for an immediate response 24/7
    Tel : +44 (0) 1273 576136
    Fax : +44 (0) 1273 664274
    Email: iccbankservices@aexp.com
    Hours: 24/7
    For Asia based Bank Partners use:
    Email: iccasiaservices@aexp.com

    For US based Bank Partners use:
    Email: iccamericasenquiries@aexp.com

  • American Express International Currency Cards Credit Department
  • Department 77, Edward Street, Brighton, BN88 1TH UK
    • Spending limit
    • Copy payment
    • Payment enquiries
    • Spend disruption

    Please telephone us for an immediate response 24/7
    Tel : +44 (0) 1273 576320
    Fax : +44 (0) 1273 684385
    Email: icccreditdepartment@aexp.com
    Hours: 24/7

  • American Express International Currency Cards Bank Guarantee Team
  • Telecom House, 125-135 Preston Road, Brighton, BN88 1TH, UK
    • All Bank Guarantee related questions/queries

    Email : iccbankguarantees@aexp.com
    Hours : Monday – Friday 08:00 – 17:00

  • American Express International Currency Cards Servicing
  • Telecom House, 125-135 Preston Road, Brighton, BN88 1TH, UK
    • Membership Rewards
    • Chip & Pin
    • Replacement Cards
    • Spend disruption
    • Cash Services
    • Unrecognised transactions
    • Statement/Balance Enquiry

    Tel : +44 (0) 1273 576320
    Fax : +44 (0) 1273 664 274
    Hours: 24/7
    • Tel: +44 (0) 1273 571 600 (from abroad)
    • Tel: 0800 521 313 (UK only)
    • Fax: +44 (0) 1273 679 351
  1. General Information
    • Tel: +44 (0) 1273 675 533
    • Fax: 0800 028 0117 (UK only)
  2. Authorisations
    • Tel: +44 (0) 208 551 1111
    • Fax: +44 (0) 1273 695 542
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