Frequently asked questions

Coronavirus (Covid-19) Travel Disruption Advice


Please click here for detailed guidance & FAQs about travel disruption relating to Coronavirus (COVID-19). If you need to
cancel, postpone or refund your trip, you should contact your airline or travel provider in the first instan


If you are an American Express International Corporate Cardmember, please click here.


  Know Your Customer - Frequently Asked Questions


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