Medical assistance and expenses, including some pre-existing medical conditions. To view the full list of cover available, please click here.
Cancelling, postponing and abandoning
Cutting short a trip
Personal belongings, money and travel documents
Personal accident whilst on a trip
Legal assistance and compensation
Contact the travel protection team by ringing the number on the back of your Card.
For UK applicants the Travel Protection benefit is subject to
There are exclusions in your American Express travel insurance
policy which cannot be varied or removed. Age limitations and
pre-existing conditions apply.
If you have a pre-existing medical condition that falls outside of
the list of accepted conditions referred to in the travel insurance
terms and conditions, you may be able to obtain alternative or
additional insurance via the Money and Pensions Service or call
the advice service on +44 (0) 800 138 7777 (free from within the
UK). Lines are open Monday to Friday, 8am to 6pm.
The Global Assist service is a 24-hour telephone helpline designed to give immediate advice or assistance in a medical or legal emergency. The helpline operates 365 days a year and is available to Cardmembers and their families travelling abroad anywhere in the world outside their country of residence
We’re here to assist you whenever you need us including:
24-hour medical advice
To contact the Global Assist helpline call +44 (0) 20 3126 4113
Membership Rewards® Programme
Almost every time you pay with your Gold Card, you’ll earn Membership Rewards points to spend on trips, treats, eating out and splashing out. So many ways to earn them. So many ways to spend them.
There are many reasons to choose our Gold Card. Your Card allows you financial flexibility with longer to settle your bill, and there’s lots of ways to enjoy more rewards when you invite your friends and family to take out additional Cards.2
Whatever the currency and location of your purchases, you have the convenience of a single monthly settlement in euros or US dollars.
Your Card has no pre-set spending limit and unlike a debit card, you can enjoy up to 44 days for repayment. What’s more, there’s no interest charges, provided that you settle your Card Account in full each month.
Pass on the benefits of your Gold Card to someone special when you add a Supplementary Card to your Account.2
Keep an eye on all your household spend from one Account, earn Membership Rewards points on all their spend and they can enjoy benefits too, like Purchase and Refund Protection.3
Supplementary Cards will also be in euros or US dollars depending upon the currency of your main Card Account. Please note the main Cardholder is liable for all balances on Supplementary Cards.2
World class service
Your Card is backed by world-beating service from our American Express Customer Services team. For questions and Account queries, Supplementary Cards or stolen Cards, or if you just want to check your travel protection, we’re here for you 24/7, 365 days a year.
From lost Cards to lost luggage, checking your Account to checking in to hospital, American Express Customer Services are here for you all day and every day