Unfortunately, Direct Debits are not available on International Dollar Corporate Cards.

For Cards in US dollar beginning with 3745:

Account Name: American Express Services Europe Limited

Bank A/C Number: 3582022339001

Swift No (BIC): SCBLUS33

Beneficiary Bank: Standard Chartered Bank, 1095 Avenue of the Americas, New York, NY, 10036

Federal Reserve Bank ABA Code: 026002561

CHIPS Participant Code: 0256

Payment reference: Please state your full 15 digit Card number starting 3745.

Yes, you can register for online Card Account access. This gives you control to manage your American Express Card Account(s), all at the click of a mouse, wherever you are, whenever you want. Registration is simple and free.

Simply register for Online Card Account access where you can access your Card Account information including current and old statements in seconds. Alternatively, please call the Customer Services number on the back of your Card and request copies of statements for the months you require.

You must call Customer Services immediately upon receiving your statement and discuss this with a representative. They will be able to provide you with more details of this charge. If this does not clarify the matter we will investigate this and provide copies of the charge. American Express is only able to do this if we are informed immediately of the situation. We cannot do this after any lapse of time.

If you have more than one Corporate Card Account you need to register all of these Cards under two different User IDs. You will need to create a unique User ID and Password for any Card(s) issued to you or billed in your Card's currency (US Dollar).

Membership Rewards^® is a customer loyalty programme from American Express that rewards you for regularly using your American Express International Dollar Corporate Card. Once you enrol in the programme, the more you spend, the more Membership Rewards points you accrue. These Points can be redeemed for gift cards, donated to charity or to offset purchases made on your American Express Card. Points can also be transferred to other loyalty programmes such as airlines (frequent flyer programmes) and hotels (frequent guest programmes).

It is a more secure way to authorise your transactions since your PIN is known only to you. Since its inception it has cut fraud on Cards and has also reduced the time spent queuing at checkouts. 

What is Chip and PIN?

A Chip & PIN Card contains a small embedded microchip, which encrypts your Account information, making it difficult to duplicate copy or access without the right PIN (Personal Identification Number).

Where can I change my PIN?

Once your PIN is issued you will not be able to change your PIN unless you visit the UK, where you can use UK LINK ATMs that offer PIN Management services.

What should I do if I forget my PIN?

With Online Services you can view your PIN securely and instantly online - at any time of the day or night. Simply log in or Register for Online Services to view your PIN online. Alternatively, you can call the Customer Services number on the reverse of your Card to be sent a PIN reminder in the post.

Please call American Express immediately.

Tel: +44 (0) 1273 576 141

Hours: 24 hours

For access to Toll-free Number:

Dial your country´s AT&T access code.

Don´t you know your code? Find it here

Then dial 1-888-431-0236

You´ll be connected with a Customer Care Professional. We will issue a replacement Card.