Using your
Credit Card abroad

American Express Cards are accepted worldwide and
come with an amazing list of travel benefits.


To make your holiday even more relaxing, there are a few things we suggest you do before you go.

Man packing jeans into suitcase

Pre-travel checklist

 

  • Check your Card expiry date before you leave, just to make sure it doesn’t expire while you’re overseas.

  • Be aware of your Credit Card limit if you plan on spending while you’re away.

  • Make note of your insurance company’s phone number and your policy number in case you need to find them.

  • To help avoid late payment fees, set up automatic Credit Card payments before you go.

  • Don’t forget to check out our destination guides before you set off.


Should I tell American Express I’m travelling?

Thanks to American Express Fraud Protection, you don’t need to let us know when you are travelling overseas. Our robust security systems continually monitor suspicious transactions on your Account that we suspect may be fraudulent. If we detect any suspicious activity, we’ll make every effort to contact you.

Managing your Account on the go

Mobile App Amex

Use the American Express® Mobile App to manage your Account, view your transaction history, and access AMEX offers any time, any place.

Make every trip a rewarding one

Booking your travel

With American Express Travel
Book your flight and accommodation with us and you could earn Membership Rewards points.

With an airline or hotel partner
Your Membership Rewards points can be transferred to book directly with a participating airline or hotel partner1.

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Complimentary Travel Insurance

Some American Express Cards include complimentary domestic and international Travel Insurance2, when you book and pay for your trip with an eligible American Express Card.

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Purchase Travel Insurance

We offer Card Members access to a range of insurance policies with optional extras so you can be sure to find the policy that best suits you.

Discover the Card for frequent travellers

The American Express
Velocity Platinum Card

  • Complimentary domestic return flight with Virgin Australia each year3.
  • 2 Virgin Australia Airport Lounge passes each year at selected airports4
  • 2 complimentary entries per year to the American Express Lounge, located at Sydney International Airport or Melbourne International Airport5

What do you want from a Credit Card?

Everyone’s different, so you need a Credit Card with benefits that best suit your lifestyle. Choose the Credit Card with benefits that best suit you.

Rewards

Earn Membership
Rewards points from
everyday spending

Frequent Flyer

Maximise rewards
for every trip

Platinum

Enjoy premium
benefits and service

Balance Transfer

Roll your Card
balances into one

No Annual Fee

Save more with no
annual fee

Live life to the fullest with American Express Membership

As an American Express Card Member, you get to enjoy travel benefits that take you further, points that are more rewarding, and services that open more doors around the world.

Want to learn more about Credit Cards?

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Maximise your Membership

Make sure you’re making the most of your Card benefits

Woman working on a tablet

Your credit limit

Everything you need to know about your Card limit

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Manage your Card

We’ve made managing your Card Account easy

When you’re away travelling it’s great to know, if you ever need us we’re just a phone call away.
What’s more, thanks to your American Express Card, you could benefit from great benefits
and rewards that will make your trip even more memorable.


How do you get in touch while you’re overseas?

No matter where you are in the world, we’ll be here when you need us 24/7. If your Card is lost or stolen, we'll make it easy for you to report it – and get it replaced as soon as possible. You'll get a new Card, usually within 48 hours.

From Australia call: 1300 132 639.

From overseas call: +612 9271 8664.

What are currency conversion fees?

American Express charges a currency conversion fee1 of 3% of the converted amount of the transaction for each foreign currency purchase you make. So remember to factor these fees into your budget.

Shop with confidence

Purchase Protection

We know how frustrating it is to buy something, then have it stolen or damaged. That’s why, if you pay for your items on your eligible American Express Card, we’ll cover the repair or refund within 90 days of purchase2.

Fraud Protection

Enjoy peace of mind wherever you use your Card. Our Fraud Protection Guarantee covers you for unauthorised charges online, provided you notify us immediately if you suspect any fraudulent activity on your Account3.

Understanding your Membership benefits

Depending on the Card you hold, you could enjoy travel benefits such as complimentary travel insurance and airport lounge access to make your travel experience more enjoyable.

Managing your Account on the go

Mobile App Amex

Use the American Express® Mobile App to manage your Account, view your transaction history, or access AMEX offers any time, at any place.

Make your travel time even more rewarding

Man waiting at airport lounge

Airport lounge access

American Express® Platinum Card Members receive complimentary access to over 1,200 airport lounges around the world with Priority Pass™4.

American Express Taste – fine dining meal

Exclusive Global Dining Program

Taste, the Global Dining Program for American Express Card Members, gives tips and special offers on the best local restaurants.

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Earn points as you travel

Let one holiday lead to the next and earn points for your next trip when you spend on your eligible American Express Card while travelling.

Our featured Frequent Flyer Credit Cards

Receive a $450 Qantas Travel Credit each Membership year5

Enjoy 2 Qantas Club lounge invitations each year after your first spend on selected Qantas Products and Services6 and 2 American Express Lounge entries each calendar year7

Enjoy complimentary domestic and international travel insurance8 when you book and pay for your trip with your Card

Receive a complimentary Virgin Australia return Economy domestic flight9

Enjoy 2 complimentary Virgin Australia Lounge passes each Membership year10 and 2 American Express Lounge entries each calendar year11

Enjoy complimentary domestic and international travel insurance12 when you book and pay for your trip with your Card


Live life to the fullest with American Express Membership

As an American Express Card Member, you get to enjoy travel benefits that take you further, points that are more rewarding and services that open more doors around the world.

Want to learn more about Credit Cards?

Woman shopping for clothes at a store

Maximise your Membership
Make sure you’re making the most of your Card benefits

Woman working on a tablet

Your credit limit
Everything you need to know about your Card limit

Man sitting outside on his latop

Manage your Account
We’ve made managing your Account easy