Understanding Credit Card Repayments

Can I set up an automatic payment plan?

Automatic payment plans are a great way to ensure that you pay your Credit Card bills on time. If you set up a direct debit to automatically pay a certain amount every month, you can have the peace of mind knowing you’ve made your payment. You can also opt-in for SMS or email alerts to remind you that a payment is due.

How will the type of payment I make affect the interest charged?

If you only pay the minimum repayment, you’ll still get charged interest. This will appear on your next statement. If you choose to pay the minimum payment amount for several months and then decide to pay in full, interest will still appear from the previous month’s closing balance. This is known as ‘trailing interest’ and is the amount of interest that accrues between when your Credit Card bill is sent and when payment is received.

What is a late payment fee?

A Late Payment fee is a fee incurred if you do not pay the minimum payment by the payment due date as indicated on your statement.

Choose how you pay your bill

You have options that will help you make repayments and manage your Credit Card balance effectively. You can choose to pay your bill via the Amex Mobile App, Online Services, Direct Debit, in person, by BPAY² or even by cheque.

Paying your bill by cheque:

To pay your bill using a cheque, make your cheque payable to American Express. Make sure you write your Card number and name on the back of the cheque and send it to:

American Express, GPO Box 4344, Sydney, NSW 2001

You can also take your cheque and your current Card Account statement to any Australia Post office for payment.

Paying your bill via cheque:

Both American Express and David Jones Stores will no longer accept cheque as a form of payment for your American Express Card effective 30th April, 2020.
However you will continue to be able to pay by cheque at any Australia Post office. Handling fees may apply.

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