Understanding Credit Card Repayments

Can I set up an automatic payment plan?

Automatic payment plans are a great way to ensure that you pay your Credit Card bills on time. If you set up a direct debit to automatically pay a certain amount every month, you can have the peace of mind knowing you’ve made your payment. You can also opt-in for SMS or email alerts to remind you that a payment is due.

How will the type of payment I make affect the interest charged?

If you only pay the minimum repayment, you’ll still get charged interest. This will appear on your next statement. If you choose to pay the minimum payment amount for several months and then decide to pay in full, interest will still appear from the previous month’s closing balance. This is known as ‘trailing interest’ and is the amount of interest that accrues between when your Credit Card bill is sent and when payment is received.

What is a late payment fee?

A Late Payment fee is a fee incurred if you do not pay the minimum payment by the payment due date as indicated on your statement.

Choose how you pay your bill

You have options that will help you make repayments and manage your Credit Card balance effectively. You can choose to pay your bill via the Amex Mobile App, Online Services, Direct Debit, in person, by BPAY².

Paying your bill via cheque:

You can pay by cheque at any Australian Post Office.

To pay your bill in person, you just need to take your cash or cheque, your Card and your current posted Card Account statement to any Australia Post Office.

For payments at Australia Post, you will be charged a $3 handling fee and it can take up to 3 business days to process the payment.

Card Members who receive online statements are ineligible to pay their bill in person.

Live life to the fullest with American Express Membership

As an American Express Card Member, you get to enjoy travel benefits that take you further, points that are more rewarding, and services that open more doors around the world.