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American Express

Card Insurance

Experience the powerful backing
of American Express with complimentary insurance.

Your Card insurance explained

Your American Express® Card may include complimentary domestic and international Travel Insurance, as well as retail insurances like Card Refund and Purchase Cover, and/or Smartphone Screen Cover.


Terms, conditions and exclusions apply (such as maximum age limits, pre-existing medical conditions and cover limits). Use the dropdown menu below for more information.


You should review your Card Insurance T&Cs in the ‘Insurance with your Card’ section below, to understand when you are covered.

Make a claim

In the event of a medical emergency


Should the unexpected occur whilst you’re travelling make sure you contact Chubb Assistance soon as practicable on +612 9335 3492. Chubb Assistance will ensure you receive fast and effective treatment from a doctor who speaks your language. Your claim may be affected should you not contact us as soon as practicable.


Lodge your claim via the Chubb Claim Centre for American Express.


Advise all claims to Chubb within 30 days of a claim event or as soon as reasonably practicable. You must submit all supporting documentation e.g. Medical reports, police reports, declarations, receipts or other such evidence Chubb may request to assist Chubb in the prompt resolution of your claim.


For all other concerns, call the Chubb Claim Centre on +61 2 9335 3492


Insurance included
with your Card


Please click on your Card below to view your insurance.