Plan your next travel adventure
It’s never too soon to start planning your dream trip. With our world-class travel service at your fingertips, you can book flights, hotel stays and more – in Australia and overseas – for whenever you’re ready to head off.
Use your points to go places
Make amazing memories with your Membership Rewards points. Whether you’re planning an adventure overseas, a business trip or a weekend away, American Express Travel Online can help you get there. Plus you can redeem your points with our partner airlines, hotels and booking services.
Explore our travel articles for inspiration.
American Express Travel Online
Take the stress out of booking your next flight, hotel or car rental with American Express Travel Online. Book with points and enjoy no restrictions, no block out dates, no booking fees, and exceptional service every step of the way.
- Visit American Express Travel Online and log in using your American Express ID and password
- Select your destination, dates and travel requirements, then click the ‘search’ button
- Select from your search results and click ‘book’
- Once in the checkout section, you’ll have the choice of paying with points or a combination of points and Card payment
American Express Travel Online
Save money on flights by transferring Membership Rewards points to up to 10 airline partner programs*.
- Click on ‘transfer points’ below to transfer Membership Rewards points to your preferred airline partner program
- Log into your Online Account using your American Express ID and password
- Once your points have transferred, book your flight directly through your preferred airline partner program
*Eligible airline partners depend on the Card you hold. To transfer Membership Rewards points into an airline rewards or frequent guest partner program you must be a member of the partner program. Membership of the partner program is the Card Member's responsibility and is subject to the Terms and Conditions of the applicable program. A joining fee may apply. Please refer to your individual Card Terms and Conditions.
Hotel partners
Save money on accommodation with access to Hilton Honors.
- Click on ‘transfer points’ below to transfer Membership Reward points to Hilton Honors points
- Log in to your Online Account using your American Express ID and password3. Once your points have transferred, book your hotel stay directly through Hilton Honors
Book with Webjet
With over 30 airline partners, odds are, you’ll be able to fly your favourite. Plus, our partnership with Webjet means you can use your Membership Rewards points when booking online.
- Click ‘visit ‘Webjet’ below
- Make your holiday selection and go to checkout
- Checkout using your Membership Rewards points by entering your American Express Card details. When prompted click ‘retrieve points’
Book with Helloworld Travel
If you prefer to book and plan your trip in person, visit your local Helloworld Travel branch and book your next trip using points or a combination of points and Card payment.
Complimentary Flight or Travel Credit
Some Cards come with a complimentary flight or Travel Credit, so you can see more of the world1. If your Card comes with a complimentary flight or Travel Credit, it’ll be available on the anniversary of the date your Account was opened each year, once you’ve paid your annual fee and the minimum payment on your most recent statement. So whether you’re planning an epic adventure, or a relaxing weekend away, you can reach your travel goals sooner.
Q: Where can I fly with the American Express Velocity Platinum Card Complimentary Flight?
A: Each flight must be a non-stop economy return flight between a departure city and one of its corresponding arrival cities as identified on the flight map available here.
Q: How do I redeem and book my Complimentary Flight or Travel Credit?
A: Redeeming your Complimentary Flight or Travel Credit is easy and our team is here to help.
Complimentary Flight – To book your annual complimentary return domestic flight with Virgin Australia, visit compflight.virginaustralia.com.
Travel Credit – For information on how to redeem your Travel Credit click here
1. Log in at American Express Travel Online [using your American Express ID and password ]
2. Search airline, hotel, experiences or car hire and book your itinerary
3. Select ‘Use Travel Credit’ on the Checkout page
4. Pay any remaining amount with your American Express Card. Please note, if you hold the Qantas American Express Ultimate Card, the Qantas Travel Credit can be redeemed for bookings of eligible Qantas flights only.
Q: How often will I receive a Complimentary Flight or Travel Credit?
A: You’re entitled to one Complimentary flight or Travel Credit in each membership year commencing the date from when your account was opened. It’s available for you to redeem once you have paid your annual fee and minimum payment on your most recent statement. It must be redeemed within the same membership year and cannot be carried forward to any subsequent year.
Q: I didn't use my flight or Travel Credit last year. Can I get two flights this year?
A: Your Complimentary Flight or Travel Credit must be booked before the end of each membership year. Benefits cannot be carried forward to any subsequent year.
Travel Insurance
Tick ‘Travel Insurance' off your trip checklist. Simply book and pay for your return trip with an eligible American Express Card, and you could be covered for international or domestic travel2.
Airport Lounge Access
Start your next trip by relaxing in The Centurion® Lounge3, or in one of our partner lounges, located in over 1,400 destinations around Australia and the world. Grab a drink and a snack while you check your emails on the complimentary Wi-Fi and enjoy the quiet of the lounge before your flight. Check which Cards are eligible for complimentary Airport Lounge access.
Latest travel tips
Choose the Card that best suits you
Rewards
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Frequent Flyer
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for every trip
Platinum
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Discover more American Express Cards benefits
There are a range of benefits that come with Credit Cards. Whether you want to boost your spending power or create a strong credit score, discover all the benefits that you can enjoy, from protection to rewards, and insuraces included with your Card (if eligible).
Rewards
Get ready to treat yourself. With so many ways to earn Membership Rewards points, you can splash out on the latest fashion, tickets to a must-see event, a weekend away and more.
Access and Events
Dive into experiences you’ll never forget. From pre-sale tickets and lounge access at the most sought-after shows, to exclusive benefits at exhibitions and movies, you can spend your nights out in style.
Offers
From shopping and dining to travel, entertainment and more, Amex Offers has got you covered.
Service and Security
We’re serious about your Card security. That’s why you’ll get the backing of our fraud protection and Card Purchase Cover, along with on-hand support for things like emergency Card replacement.
Payment Flexibility
Discover a different way to pay. Plan It™ gives you the flexibility to pay off your Credit Card balance in monthly instalments.
Whatever you’re looking for, you can find them on American Express® Cards
HELLO POSSIBLE
From money-saving ideas to travel inspiration and daily life tips, get inspired to do great things and make your life more rewarding.
- Travel Credit. The following Travel Credit amounts are offered on a yearly basis to holders of the following American Express Cards:
American Express® Platinum Card: $450 Travel Credit.
amex.com.au/platinumtravelcredittermsAmerican Express Explorer® Credit Card: $400 Travel Credit.
amex.com.au/explorer-travelcredittermsAmerican Express® Platinum Edge Credit Card: $200 Travel Credit.
amex.com.au/platinumedge-travelcredittermsAmerican Express® Platinum Reserve Credit Card: $400 Travel Credit.
amex.com.au/platinumreserve-travelcredittermsQantas American Express® Ultimate Credit Card: $450 Travel Credit.
amex.com.au/qantasultimate-travelcredittermsIf your Card has a Travel Credit benefit, the Primary Card Member is eligible for an annual Travel Credit, subject to the full Travel Credit Terms and Conditions. The Travel Credit can be redeemed through American Express Travel Online on a single eligible travel booking by selecting the Travel Credit when you checkout. To redeem the Travel Credit, the full value of the Travel Credit (or more) must be charged to the eligible Primary Card. Eligible travel includes flights, hotels and car hire when you prepay in advance. The Travel Credit can be used for 365 days from the benefit anniversary date and cannot be used past the expiration date. To check the expiration date of your Travel Credit if you have not already redeemed it, please visit americanexpress.com.au/travel; log in and click Travel Credit . If your booking is cancelled, and your Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Travel Credit benefit and American Express may reverse the statement credits issued. You need to be able to spend on the Card to access the Travel Credit benefit and it should be credited to your Card Account within 3 business days but may take up to 30 days. Your account must be in good standing and you must have paid the annual fee and minimum payment by the due date. If you cancel your Card, change your rewards program or Card type, you will no longer be eligible for the Travel Credit.
Platinum Travel Credit. Platinum Primary Card Members are eligible for an annual $450 Travel Credit, subject to the full Travel Credit Terms and Conditions at americanexpress.com.au/platinumtravelcreditterms. The Travel Credit can be redeemed through American Express Travel Online on a single eligible travel booking by selecting the Travel Credit when you checkout. To redeem the Travel Credit, the full value of the Travel Credit (or more) must be charged to the eligible Primary Card. Eligible travel includes flights, hotels and car hire when you prepay in advance. The Travel Credit can be used for 365 days from the benefit anniversary date and cannot be used past the expiration date. If your booking is cancelled, and your Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Travel Credit benefit and American Express may reverse the statement credits issued. You need to be able to spend on the Card to access the Travel Credit benefit and it should be credited to your Card Account within 3 business days but may take up to 30 days.
Qantas Travel Credit. Qantas American Express Ultimate Primary Card Members are eligible for an annual $450 Qantas Travel Credit, subject to the full Qantas Travel Credit Terms and Conditions . The Qantas Travel Credit can be redeemed through American Express Travel Online on a single eligible travel booking for Qantas Flights (i.e. a QF flight number on your ticket) by selecting the Qantas Travel Credit when you checkout. All Qantas Flight travel is subject to Qantas Conditions of Carriage. To redeem the Travel Credit, the full value of the Travel Credit (or more) must be charged to the eligible Primary Card. The Qantas Travel Credit can be used for 365 days from the benefit anniversary date and cannot be used past the expiration date. If your booking is cancelled, and your Qantas Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Qantas Travel Credit benefit and American Express may reverse the statement credits issued. You need to be able to spend on the Card to access the Qantas Travel Credit benefit and it should be credited to your Card Account within 3 business days but may take up to 30 days.
- Travel Insurance. American Express Card Insurances are underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
- The Centurion® Lounge
Full Terms & Conditions
The following Terms and Conditions govern the entry to the American Express Centurion® Lounges at the Sydney International Airport and the Melbourne International Airport.
Eligible Cards
(a) The Cards listed below that are current and issued by American Express Australia Limited and American Express International (NZ), are eligible to enter The Centurion Lounges in Sydney and Melbourne International Airports:
American Express® Centurion Card
American Express® Platinum Card
American Express® Platinum Business Card
American Express® Corporate Platinum Card
American Express® Qantas Corporate Platinum Card
American Express Explorer® Credit Card
American Express Business ExplorerTM Credit Card
American Express® Platinum Reserve Credit Card
David Jones American Express Platinum Card
Qantas American Express Ultimate Card
American Express Velocity Platinum Card
American Express Airpoints Platinum Card
American Express® Elevate Premium Credit Card
(b) Internationally issued American Express® Centurion and American Express® Platinum Cards that are current are eligible to enter The Centurion Lounge.
At the discretion of American Express, other American Express Card Members may also enter The Centurion Lounges.
Access to The Centurion Lounge
(a) American Express Centurion, American Express Platinum, American Express Business Platinum and American Express Corporate Platinum Card Members, have unlimited complimentary access to The Centurion Lounges for each American Express Card Account and are entitled to bring their children 17 years of age or younger and up to 2 guests into the lounge. Card Members wishing to bring additional guests will be subject to a charge that is to be processed on the Card Member's American Express Card. Please refer to the reception desk at The Centurion Lounge for the applicable charges.
(b) All other eligible cards are entitled to a total of two entries into The Centurion Lounges in Sydney and Melbourne per calendar year (1st January to 31st December). The entries may be used by the Primary Card Member, Additional Card Member or a guest travelling with a Card Member. Complimentary access is available for the Card Member's children 17 years of age or younger. Card Members wishing to bring additional guests will be subject to a charge that is to be processed on the Card Member's American Express Card. Please refer to the reception desk at The Centurion Lounge for the applicable charges.
General Conditions of Entry
(a) The Centurion Lounge at Sydney International Airport and Melbourne International Airport are operated by Plaza Premium Lounge Management (“Lounge Operator”). To access The Centurion Lounge, Card Members must present the following upon each visit their eligible physical American Express Credit or Charge Card and upon request, same-day airline ticket on any carrier.
(b) A Card Member must be at least 18 years of age to enter without a parent or guardian.
(c) The Lounge Operator reserves the right to remove any person from a lounge for inappropriate behaviour or failure to adhere to lounge rules, including, but not limited to, conduct that is disruptive, abusive or violent.
(d) Access to The Centurion Lounges is subject to space availability. The Centurion Lounge hours may vary and are subject to change without prior notice. Amenities may vary among The Centurion Lounge locations and are subject to change. In-lounge services and amenities are complimentary.
(e) American Express will not be liable for any articles lost or stolen or damages suffered by the Card Member or visitor inside the American Express Lounges.
(f) Use of The Centurion Lounges is subject to all rules and conditions set by American Express and the Lounge Operator. American Express reserves the right to revise the rules at any time without notice.