Don’t travel like the masses. Make sure the airport lounge is your destination, before your destination
Make sure the airport lounge is your destination, before your destination
As an American Express® Card Member, you could escape the crowds and enjoy:
Complimentary
food and drinks
Free hi-speed
Wi-Fi
Shower
facilities
Whether you have airport lounge access (and which ones you can enter) depends on your Card type.
Explore our range of eligible Cards below
The American Express® Platinum Card
Be spoiled for choice with access to 1,400+ airport lounges in over 650 cities across 140 countries and counting
You won’t believe you’re at an airport with benefits like sipping on signature cocktails, sampling food from renowned chefs, indulging in wine tasting or unwinding with the complimentary spa services. To enter, simply present your boarding pass (showing same-day travel), Platinum Card and eligible government issued ID.1,2
Open 7 days a week in major Australian cities, Virgin Australia Lounges provide complimentary food and drinks and some are home to shower facilities. To enter a domestic Virgin Australia lounge, Primary Platinum Card Members are able to bring a guest and just need to show your same day departing flight Virgin Australia boarding pass, government issued ID and Platinum Card.3
Enjoy unlimited complimentary access for you and a nominated Additional Platinum Card Member to any Priority Pass Lounge and wait for your flight in a relaxing setting (with complimentary food and drinks, of course). The primary Card holder and nominated Additional can bring a guest along and you can choose from 1,200 Priority Pass Lounges in 500 airports – simply show your boarding pass, government issued ID and Priority Pass membership card. Enrolment is required.4
Recharge your mind (and your devices) at lounges across the globe. Enjoy food and drinks, featured shower facilities and high-speed Wi-Fi. Plus, bring 2 guests. To enter, simply present your boarding pass (showing same-day or next-day travel), Platinum Card and eligible ID.5
When flying Delta, take a seat in the Delta Skyclub Lounge and be treated to complimentary snacks and beverages, free Wi-Fi, satellite TV and personalised flight assistance. Gain access to the lounge by presenting your Platinum Card, boarding pass (showing same-day travel) and eligible ID.6
The American Express Explorer® Credit Card
Make sure your holiday begins the moment you arrive at the airport. Enjoy two complimentary passes into The Centurion® Lounge1 – which you can use at Sydney or Melbourne International Airport – every calendar year (1 January to 31 December).
Whether it’s Sydney or Melbourne, relax in comfort with complimentary food and beverages brought to you by our friendly team. Have some work to do? Take advantage of charging stations and free high-speed Wi-Fi. To enter, simply present your American Express Explorer Card.1
The Qantas American Express Ultimate Card
Your Qantas Ultimate Card ensures you’re comfortable in the airport and the air. Enjoy two complimentary entries into the The Centurion® Lounge1 each calendar year (1 January to 31 December) and two entries into the Qantas Club Lounge.7
Let our friendly staff offer you complimentary food and beverages in our Sydney or Melbourne lounge while you relax in comfort. Have some work to do? Take advantage of charging stations and free high-speed Wi-Fi. To enter, simply present your American Express Qantas Ultimate Card at the front desk.1
Unwind in the Qantas Club Lounge before your next flight with two single entry invitations each Membership year. Fly through the airport with dedicated check-in and priority baggage handling, then enjoy complimentary food and drinks, plus free high-speed Wi-Fi.7
The Qantas American Express Premium Card
Every year, after your first Card spend in Australia, you’ll receive two complimentary single entry passes into the Qantas Club Lounge. Relax, recharge and let your holiday start a little sooner.
Unwind in the Qantas Club Lounge before your next flight. Fly through the airport with dedicated check-in and priority baggage handling, then enjoy complimentary food and drink plus free high-speed Wi-Fi.7
The American Express Velocity Platinum Card
Your Velocity Platinum Card makes every part of travel memorable. For starters, enjoy two complimentary single entries into the Virgin Australia Lounge every Membership year (at selected airports).8
Open seven days a week in major Australian domestic airports, the Virgin Australia lounge provides complimentary food and drinks, shower facilities, complimentary Wi-Fi, business facilities and a selection of daily newspapers and the latest magazines. Access a domestic Virgin Australia lounge by showing your boarding pass and American Express Velocity Platinum Card.3
Whether you are starting your trip from Sydney or Melbourne, make sure you enjoy the comfort of The Centurion® Lounge. Our welcoming staff are there to help you enjoy complimentary food and beverages while you make the most of the high-speed Wi-Fi. Simply show your boarding pass and American Express Velocity Platinum Card at the desk and enjoy two entries per year.1
The David Jones American Express Platinum Card
Glide through the airport and land in The Centurion® Lounge1. You'll have two complimentary single entry passes calendar year (1 January to 31 December) year to use at Sydney or Melbourne International Airports.
Be treated to complimentary food and beverages while you relax in comfort. Have some work to do? Take advantage of charging stations and free high-speed Wi-Fi. To enter, simply present your American Express David Jones Platinum Card1.
The American Express® Elevate Premium Credit Card
The American Express® Elevate Premium Credit Card can make travelling more manageable. Enjoy two visits calendar year (1 January to 31 December) year to The Centurion® Lounge1 at either Sydney or Melbourne airports.
Enjoy complimentary food and drink at The Centurion® Lounge and make sure you are relaxed before your flight. To enter, present your American Express® Elevate Premium Credit Card to our friendly staff.1
Offers Carousel
-
The Centurion® Lounge
-
The Centurion® Lounge
-
The Centurion® Lounge
-
The Centurion® Lounge
Looking for a Card?
Everyone’s different, so you need a Card that has its own unique benefits.
Choose the Card that best suits you.
Rewards
Earn Membership Rewards® points from
everyday spending
Frequent Flyer
Maximise rewards for
every trip
Platinum
Enjoy premium
benefits and service
Live life to the full with Membership
As an American Express Card Member, you get to enjoy travel benefits that take you further, points that are more rewarding and services that open more doors around the world.
HELLO POSSIBLE
From money-saving ideas to travel inspiration and daily life tips, get inspired to do great things and make your life more rewarding.
1. Access to the American Express Lounges
The following Terms and Conditions govern the entry to the American Express Centurion® Lounges at the Sydney International Airport and the Melbourne International Airport.
Eligible Cards
(a) The Cards listed below that are current and issued by American Express Australia Limited and American Express International (NZ), are eligible to enter The Centurion Lounges in Sydney and Melbourne International Airports:
American Express® Centurion Card
American Express® Platinum Card
American Express® Platinum Business Card
American Express® Corporate Platinum Card
American Express® Qantas Corporate Platinum Card
American Express Explorer® Credit Card
American Express Business ExplorerTM Credit Card
American Express® Platinum Reserve Credit Card
David Jones American Express Platinum Card
Qantas American Express Ultimate Card
American Express Velocity Platinum Card
American Express Airpoints Platinum Card
American Express® Elevate Premium Credit Card
(b) Internationally issued American Express® Centurion and American Express® Platinum Cards that are current are eligible to enter The Centurion Lounge.
At the discretion of American Express, other American Express Card Members may also enter The Centurion Lounges.
Access to The Centurion Lounge
(a) American Express Centurion, American Express Platinum, American Express Business Platinum and American Express Corporate Platinum Card Members, have unlimited complimentary access to The Centurion Lounges for each American Express Card Account and are entitled to bring their children 17 years of age or younger and up to 2 guests into the lounge. Card Members wishing to bring additional guests will be subject to a charge that is to be processed on the Card Member's American Express Card. Please refer to the reception desk at The Centurion Lounge for the applicable charges.
(b) All other eligible cards are entitled to a total of two entries into The Centurion Lounges in Sydney and Melbourne per calendar year (1st January to 31st December). The entries may be used by the Primary Card Member, Additional Card Member or a guest travelling with a Card Member. Complimentary access is available for the Card Member's children 17 years of age or younger. Card Members wishing to bring additional guests will be subject to a charge that is to be processed on the Card Member's American Express Card. Please refer to the reception desk at The Centurion Lounge for the applicable charges.
General Conditions of Entry
(a) The Centurion Lounge at Sydney International Airport and Melbourne International Airport are operated by Plaza Premium Lounge Management (“Lounge Operator”). To access The Centurion Lounge, Card Members must present the following upon each visit their eligible physical American Express Credit or Charge Card and upon request, same-day airline ticket on any carrier.
(b) A Card Member must be at least 18 years of age to enter without a parent or guardian.
(c) The Lounge Operator reserves the right to remove any person from a lounge for inappropriate behaviour or failure to adhere to lounge rules, including, but not limited to, conduct that is disruptive, abusive or violent.
(d) Access to The Centurion Lounges is subject to space availability. The Centurion Lounge hours may vary and are subject to change without prior notice. Amenities may vary among The Centurion Lounge locations and are subject to change. In-lounge services and amenities are complimentary.
(e) American Express will not be liable for any articles lost or stolen or damages suffered by the Card Member or visitor inside the American Express Lounges.
(f) Use of The Centurion Lounges is subject to all rules and conditions set by American Express and the Lounge Operator. American Express reserves the right to revise the rules at any time without notice.
2. Centurion Lounge Access. Platinum Card Members have unlimited complimentary access to The Centurion Lounge locations. Gold Card and Green Card Additional Cards on your Account are not eligible for unlimited complimentary access. Platinum Card Members may bring up to two (2) companions into The Centurion Lounge. To access The Centurion Lounge, the Platinum Card Member must present The Centurion Lounge agent with the following upon each visit: his or her valid Card and upon request, same-day airline ticket on any carrier and a government-issued ID. Failure to present this documentation may result in access being denied. Platinum Card Members will not be compensated for changes in locations, rates or policies. Platinum Card Member must be at least 18 years of age to enter without a parent or guardian. Platinum Card Member must be 21 years of age to enter a lounge with a self-service bar, unless you are accompanied by a parent or legal guardian. Platinum Card Members are allowed access to The Centurion Lounge in all US locations. American Express reserves the right to remove any person from a lounge for inappropriate behaviour or failure to adhere to lounge rules, including, but not limited to, conduct that is disruptive, abusive or violent. Access is subject to space availability. The Centurion Lounge hours may vary by location and are subject to change. Amenities may vary among The Centurion Lounge locations and are subject to change. In-lounge services and amenities are complimentary, however you are responsible for any purchases and/or servicing charges you authorise our Member Services Professionals to perform on your behalf. Some American Express® Cards are not eligible for all services provided by Member Services Desk. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion Lounge. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.
3. Virgin Australia Lounge Access. Access is complimentary for Primary Platinum Card Member and one complimentary guest only. The Primary Platinum Card Member and guest must be travelling with Virgin Australia domestically. Access is to Virgin Australia-branded lounges in Australia only. Name on boarding pass must match the name on the Platinum Card. The Platinum Card Member and guest must present his or her valid Card and same-day departing flight boarding pass (containing your Virgin Australia Velocity Frequent Flyer number and status) to Virgin Australia lounge agents. One guest per Primary Platinum Card Member permitted, children are classified as a guest. Guest must be travelling on same Virgin Australia flights and present boarding pass. All access is subject to space availability. This benefit is subject to change. The Virgin Australia lounge is operated by Virgin Australia Airlines Pty Ltd in selected domestic airports and entry is subject to the Virgin Australia lounge Terms and Conditions, available here and as amended from time to time.
4. Priority Pass. These Terms and Conditions govern American Express Platinum Card Members’ participation in and use of the Priority Pass™ program. Priority Pass is an independent airport lounge access program. Your Priority Pass benefit is limited to airport lounge access only. Non-lounge airport experiences in the form of credits for restaurants, cafes and bars are not available. Primary Platinum Card Members and one nominated Additional Platinum Card Member per Account are eligible for Priority Pass membership. At any visit to a Priority Pass lounge that admits guests, you may bring in 1 guest for no charge. You will be charged the prevailing retail rate for any additional guests. Some lounges do not admit guests. By enrolling in Priority Pass, you agree that you will be responsible for any additional accompanying guest visits and that your Card will be automatically charged after you have signed for the additional guest visit and it has been reported to Priority Pass by the participating lounge. Additionally, you acknowledge and agree that American Express will verify your Card account number and provide updated Card account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass program and may use this information for marketing related to the program. Once enrolled, Platinum Card Members whose Card account is not cancelled may access participating Priority Pass lounges by presenting your Priority Pass card and airline boarding pass. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package, and can be viewed at www.prioritypass.com. Upon receipt of your enrollment information, Priority Pass will send your Priority Pass card and membership package which you should receive within 4-6 weeks.
5. Plaza Premium Lounges. This benefit is available to Primary, Additional and Employee Platinum Card Members. Additional Gold Cards and Additional Green Cards on your Platinum Account are not eligible for complimentary access. Card Members receive complimentary access to any global location of Plaza Premium Lounges. The Platinum Card Member may bring up to 2 guests into the lounge at no additional cost. All lounge access fees for additional guest visits will be charged directly to the Platinum Card Member’s Card, and at the prevailing retail rate, per person, per visit. Lounge access for infants under two years of age is complimentary. To access the Plaza Premium Lounges, the Platinum Card Member must present their valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. Failure to present this documentation may result in access being denied. The Platinum Card Member must be at least 18 years of age to enter without a parent or guardian where there is a self-service bar. In some cases, Card Member must be 21 years of age to enter without a parent or guardian. Plaza Premium Lounge reserves the right to remove any person from a lounge for inappropriate behaviour or failure to adhere to lounge rules, including, but not limited to, conduct that is disruptive, abusive or violent. Access is subject to space availability and is not guaranteed. The full Plaza Premium Lounge Facilities Terms and Conditions are available at plaza-network.com/terms. Facilities, amenities, services and hours of operation may vary among locations and are subject to change. Terms and conditions are subject to change without prior notice.
6. Delta SkyClub.
Effective January 1, 2024: Eligible Card Members travelling on a same-day Delta-operated flight with Basic Economy (E) fare tickets will not have access to the Delta Sky Club or to Grab and Go.
This benefit is available to the Platinum Card Members. Platinum Card Members must present their valid American Express Card, government-issued I.D., and boarding pass to the Delta Sky Club ambassador. Boarding pass must show a reservation for a same-day Delta-operated flight (Delta or Delta connection) departing from or arriving at the airport in which the Delta Sky Club is located. Name on boarding pass must match name on the Card. Eligible Platinum Card Members on departing flights can only access the Delta Sky Club within three hours of their flight's scheduled departure time. During a connection between Delta-operated flights on the same ticket, you may use the Delta Sky Club in your connecting airport at any time during the layover. Delta reserves the right to limit access for non-revenue flyers at any Delta Sky Club. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Access to Delta Sky Club partner lounges is not permitted. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge. Eligible Card Members must adhere to all Delta Sky Club House Rules while accessing participating airport clubs. Participating airport clubs and locations subject to change without notice. Eligible Platinum Card Members may bring guests into the Delta Sky Club subject to the most current Delta Sky Club access and pricing policies, and must use their valid Platinum Card as the payment method for guest access. Guests must also be flying on a same-day Delta-operated flight. Guest access and fees subject to terms and conditions of participating airport clubs.
For the most current Delta Sky Club access and pricing policy, please visit delta.com/skyclubaccess. All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit delta.com/skyclub. Benefit and rules subject to change without notice. Additional restrictions may apply.
7. Qantas Club Lounge Access. Provided you are a Qantas Frequent Flyer and have registered your Qantas Frequent Flyer number with your Qantas American Express Premium Card or the Qantas American Express Ultimate Card, you are eligible to receive two Qantas Club Lounge Invitations each anniversary year of your Card Membership after purchasing on selected Qantas products and services using your Qantas American Express Premium Card. Selected Qantas products and services are Qantas passenger flights with a QF flight number purchased on the Qantas merchant account i.e. with Qantas direct or some travel agents and Qantas Frequent Flyer and Qantas Club membership joining and annual fees. Excludes Jetstar, Qantas Holidays, and Qantas branded non-airfare products. Subject to the Qantas American Express Card Points Terms and Conditions. Within 1-2 weeks of purchasing selected Qantas products and services, two Qantas Club Lounge Invitations will be assigned to your Qantas Frequent Flyer account. Visit the Complimentary Invitations Portal to access your invitation, link it with an eligible Qantas flight booking or find out more information. Qantas Club Lounge Invitations are valid for a single visit by one guest to a Qantas Club Lounge and must be used prior to their expiry. Invitations are subject to the Qantas Club Terms and Conditions and are not valid for Qantas International First Class Lounges, the Qantas Chairman’s Lounge, Qantas Domestic Business and or oneworld® alliance partner or associated lounges. Qantas Club Invitations cannot be carried forward to any subsequent year and must not be sold, they may only be transferred as allowed by Qantas. Invitations may be revoked or withheld if your Qantas American Express Premium Card account is not in good standing, if the selected Qantas products and services are refunded in full or if you have not complied with these Qantas Club Invitation Conditions, the Credit Card Terms and Conditions or the Qantas Club Lounge Access Terms and Conditions.
8. Virgin Australia lounges. Two Single Entry passes to the Virgin Australia lounge will be activated on the Primary Card Member's Velocity Membership Card annually on or after each annual Card fee renewal date. Virgin Australia lounge entry passes are subject to the American Express Velocity Platinum Card Benefits Terms and Conditions. Single entry passes are valid for 12 months from the date of issue. The Virgin Australia Lounge is operated by Virgin Australia Airlines Pty Ltd in selected domestic airports in accordance with the Virgin Australia Lounge Terms and Conditions, and Lounge Rules as amended from time to time. Visit the Virgin Australia website for up-to-date information on Virgin Australia’s Lounge network.