Convenient account management through Online Services

When enrolled in Online Services, you can make payments, view statements, complete expense reports and manage your Membership Rewards 24/7, anywhere Internet access is available. Or, access your account on the go with the American Express^® Mobile App.

Log in or create a account

Dedicated customer service

Professional customer assistance is always just a phone call away. So whether you have billing inquiries, emergency replacement Card requests or need information or access to a Card benefit or service, we’re ready and able to provide the support you need.

To contact Customer Service, call 1-800-716-6661 (Canada) or 905-474-9329 (GTA or collect), Monday – Friday, 8 am – 8 pm EST, Saturday 10 am – 6 pm.

Or contact your Program Administrator with questions specific to your company.

Emergency Card replacement

If you discover your Corporate Platinum Card is missing, just call one of our supportive Customer Service Representatives through our toll-free number. A replacement Card will be issued as soon as possible. When travelling, you can count on help from a worldwide network of more than 2,000 American Express travel locations in over 140 countries to make arrangements for travel and financial related assistance and information. 

For service, call 1-800-716-6661 (Canada), 1-800-528-4800 (U.S. & Caribbean) or 905-474-9329 (Collect abroad).