Spend with company policy
The Purchasing Card makes it easy for you to comply with internal corporate policies with pre-determined company controls. For in-policy spending, there’s no need to seek purchase approvals. Simply use the Card according to your company’s purchasing guidelines. To learn more about what those are, contact your Program Administrator.
Monthly Statement Reports
Simplify reconciliation by receiving monthly spending reports that detail the previous month’s activity, or view online summary statements to help streamline your efforts and control paper usage.
Convenient account management through Online Services
When enrolled in Online Services, you can make payments, view statements, complete expense reports and manage your Membership Rewards 24/7, anywhere Internet access is available. Or, access your account on the go with the American Express® Mobile App.
Dedicated customer service
Professional customer assistance is always just a phone call away. So whether you have billing inquiries, emergency replacement Card requests or need information or access to a Card benefit or service, we’re ready and able to provide the support you need.
To contact Customer Service, call 1-800-716-6661 (Canada) or 905-474-9329 (GTA or collect), Monday – Friday, 8 am – 8 pm EST, Saturday 10 am – 6 pm.
Or contact your Program Administrator with questions specific to your company.
Emergency Card replacement
If you discover your Corporate Platinum Card is missing, just call one of our supportive Customer Service Representatives through our toll-free number. A replacement Card will be issued as soon as possible. When travelling, you can count on help from a worldwide network of more than 2,000 American Express travel locations in over 140 countries to make arrangements for travel and financial related assistance and information.
For service, call 1-800-716-6661 (Canada), 1-800-528-4800 (U.S. & Caribbean) or 905-474-9329 (Collect abroad).
See Full List of American Express Contacts
Premium experience with a touch of status for seasoned travellers.
Elite travel experience, company level savings.
Employee level benefits, company level savings.
Extraordinary service and enhanced security for frequent travelers
Designed for planners to offer greater visibility and flexibility.
Service, trust and support on your side.
Are you a Cardmember?
Find everything you need to know
about being a Corporate Cardmember in the
Cardmember Customer Centre.
Are you a Program Administrator?
Learn more about the tools and resources
at your disposal in the Program Administrator
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®*: Aeroplan and AeroplanPlus are registered trademarks of Aeroplan Inc.