Terms and Conditions 

1. The following Offer (“Offer”) are valid from August 19, 2025 to October 4, 2025, both dates inclusive (“Promotion Period”). 
 

• 25% savings on net purchase of HK$2,500 (at original price) or above on selected Mid-Autumn Festival mooncakes, goodies and hampers in a single transaction. 
  

2. To enjoy the Offer, Cardmembers must settle the payment in full with American Express® Cards issued in Hong Kong by American Express International, Inc. (“American Express”) (“Eligible Card”, such holders, “Eligible Cardmembers”) within the Promotion Period. Payment made with the US Dollar Card, American Express Business Travel Account or Corporate Purchasing Card, and Cards bearing the American Express name, brand or logo issued by partners of American Express and all American Express Cards issued outside of Hong Kong are not eligible to enjoy the Offer.

3. This offer is applicable to orders made via designated Shangri-La Boutique offer page, at the Festive Counter, by phone call on (852) 2820 8551 (11a.m. - 7p.m.) or email seasonalgoodies.isl@shangri-la.com, and payments made at the Festive Counter with an eligible American Express card. (Festive Counter is located at level 5, Island
Shangri-La, with operation hours from 11am to 7pm from 12 Aug to 4 Oct) or check out with valid promo code with you Eligible Card.

4. Cardholders are required to state their intention to enjoy the offers before ordering or input a designated promote code (promote code: HKMAFAMEX) during checkout on designated Shangri-La Boutique offer page, and settle the whole payment by Eligible Cards to enjoy the offer.
 

5. To redeem, please place your order at least 3 working days prior to delivery or pick up. If certain products are unavailable upon receipt of the order, products with the same value will be substituted without further notice. 

6. Offer is not applicable to delivery service.

7. The offer will be calculated based on the original price
 

8. Offer cannot be used in conjunction with Shangri-La Circle Points, other discounts, promotions, offers or vouchers. 

9. No Shangri-La Circle Points will be earned when enjoying this offer. 
 

10. Offer is subject to availability and Island Shangr-La, Hong Kong's Terms & Conditions. For any enquiries, please contact Island Shangri-La, Hong Kong for further details.

111. Offer is non-refundable, non-transferable, and cannot be redeemed for cash, sold or exchanged for any other products or services. Discounts are not accumulative.

12.  American Express and Island Shangri-La, Hong Kong reserve the right to amend or withdraw the terms and conditions or terminate the offers without prior notice. In case of dispute, Island Shangri-La, Hong Kong’s decision shall remain final and binding. 
 

13. Island Shangri-La, Hong Kong is solely responsible for all products, services, consultations and advice, and fulfillment of the Offer offered to Eligible Cardmembers in accordance with these Terms and Conditions. American Express is not the provider of any of these products and/or services herein and makes no representation or warranty in relation to the same.
 

14. American Express shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss), or for personal injury which is suffered or sustained, as a result of taking or using any of the Offer, except for any liability which cannot be excluded by law.
 

15. In case of any enquiry related to this promotion, please call the 24-hour enquiry hotline shown at the back of your Card or our customer service hotline at 2277 1010.
 

16. In the event of any dispute arising from this promotion, the decision of American Express and Island Shangri-La shall be final.
 

17. In the event of any inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Remarks: In particular to this agreement, the merchant will not transfer any customers’ personal nor transaction data to American Express.