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About Membership Rewards

  • About the program

    Membership Rewards Program



    Membership Rewards® Turbo program
    For just HK$240 per year (this program annual fee will continue to apply on your next Membership Rewards renewal date, except for The Platinum Card®), you can earn 2 points for every HK$1 spent on anything at anytime, anywhere & on an ongoing basis1,2. You can transfer your points to redeem Frequent Traveler Program3 as well as to redeem any regular rewards stated under the Basic Program.


    Membership Rewards Basic program
    Alternatively, if you enroll in the Membership Rewards basic program, every HK$1 spent on your Card earns you 1 point. You can redeem your points from a wide range of exciting gifts and rewards including dining offers, cash vouchers, hotel stays, card fee waivers, charities donation and other merchandize, etc. Even better, you can enjoy FREE enrollment and your points will never expire.


    American Express Platinum Credit Card Membership Rewards program
    American Express Platinum Credit Card Membership Rewards program is only available to American Express Platinum Credit Card which you can earn 3 points for every HK$1 spent*. You can transfer your points to redeem Frequent Traveler Program as well as to redeem any regular rewards stated under the Basic Program.

    The earn rate of 3 points for every HK$1 spent is applicable to the first HK$120,000 spent during each program period. From HK$120,001 and onwards, every HK$1 spent will entitle to 1 point. Each program period shall run from January 1 to December 31 of each such calendar year. Certain spending and charges do not earn Membership Rewards points (such as utility gas and electricity payment, Cash advances, annual fees, finance charges and other fees and administrative charges).


    American Express Explorer Credit Card Membership Rewards Program

    1. This program is applicable to Cardmembers of American Express Explorer Credit Card issued by American Express International, Inc. (“American Express”) in Hong Kong (“Eligible Card”, such holder, "Eligible Cardmember").
    2. Eligible Cardmember will accrue 3 American Express Membership Rewards points for every HK$1 billed to Eligible Card; and accrue 3.75 American Express Membership Rewards points for every HK$ 1 (or equivalent) on foreign currencies spend billed to the Eligible Card.
    3. Eligible Cardmember can earn an additional 2 American Express Membership Rewards points for every HK$1 spending on eligible airfare transactions for scheduled flights made directly with a passenger airline merchant (“Airline Bonusing”):
    4. a) Airline Bonusing is not applicable if the transaction is:
      i. made through via third-party payment. Your transaction will not be qualified if it is not made directly with the merchant. In addition, in most cases, you will not earn the additional 2 American Express Membership Rewards points if your transaction is made with an electronic wallet or through a third party including authorized retailers or resellers and online marketplaces or if the merchant uses a mobile or wireless card reader to process it, or
      ii. made through via a third-party establishment (for example a booking of flight/ hotel stay package made via a 3rd party airline agent and payment is made at hotel counter upon check-out), or
      iii. for charter flights or private jet flights, or
      iv. for flights that are part of travel packages, tours, or cruises sold via an airline, or
      v. for accommodation, car rental, or cruises bookings made via an airline, or
      vi. for In-flight sales, or
      vii. for Frequent Flyer Program.
    5. Eligible Cardmember can earn an additional 2 American Express Membership Rewards points for every HK$1 spending under the following circumstances (“Selected Merchant Bonusing”):
    6. a) On eligible transactions made on the selected merchant’s Hong Kong website (website location preference as Hong Kong or domain ending with .com.hk or .hk or /hk) (“Hong Kong Website”) of selected travel and everyday spend merchants made in Hong Kong dollars. Please click here for details; or
      b) On eligible transactions made through the website of selected merchants without a designated Hong Kong Website but the transaction is made in Hong Kong dollars
      c) Selected Merchant Bonusing is not applicable if the transaction is
      i. made through via third-party payment. Your transaction will not be qualified if it is not made directly with the merchant. In addition, in most cases, you will not earn the American Express Membership Rewards points if your transaction is made with an electronic wallet or through a third party including authorized retailers or resellers and online marketplaces or if the merchant uses a mobile or wireless card reader to process it, or
      ii. made through via a third-party establishment (for example a booking of flight/ hotel stay package made via a 3rd party airline agent and payment is made at hotel counter upon check-out)
      For Airline Bonusing and Selected Merchant Bonusing, please note that we assign codes to merchants based on what they primarily sell. We group certain merchant codes into categories that are eligible for additional rewards. A purchase with a merchant will not earn additional rewards if the merchant’s code is not included in a rewards category. You may not receive additional rewards if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for a reward category. For questions about additional rewards on a purchase, call the number on the back of your Eligible Card.
    7. Foreign currencies spend has to be settled in a foreign currency. Foreign currency means any currency other than Hong Kong Dollars. If a transaction is converted into Hong Kong Dollars prior to being submitted to American Express, foreign currencies spend earn rate will not be applied on that spend. Payments for online transactions made in Hong Kong Dollars will also not be considered as foreign currencies spend. Foreign currencies spend excludes charges including but not limited to charges for Express Cash withdrawals and other fees.
    For the full Terms & Conditions of the American Express Explorer Credit Card Membership Rewards Program, please click here .

    Keeping track of your point
    Each month your outstanding points will be detailed on your American Express Card statement. If you have requested your Membership Rewards accounts to be combined (e.g. a Charge Card and Credit Card), the combined total will be shown on the statement of your Primary Account i.e. on your Charge Card statement. The Membership Rewards accounts and respective point balances of American Express Explorer Credit Card and Corporate Cards should remain separate under any circumstances.


    Footnotes
    1.Earn 2 points for every HK$1 spent is applicable to the first HK$160,000 spent during every 12-month Membership Rewards Turbo Program period. From HK$160,001 and onwards, every HK$1 spent entitles to 1 point. Cardmembers may opt out from Membership Rewards Turbo Program to Basic program by calling 2277-2150.
    2.Membership Rewards Turbo Program are not applicable to American Express Platinum Credit Card, Corporate Cardmembers and US$ Cardmembers.
    3.Frequent Customer Program means a participating airline’s Frequent Flyer Program or a participating hotel’s Frequent Guest Program. An administration fee of HK$300 will apply. For American Express® Gold Business Card and American Express® Business Card, the administration fee is HK$200 for each air mile conversion. It is not applicable to Centurion® Card, American Express Explorer Credit Card, American Express® Gold Corporate Card and American Express® Corporate Card.
    4. Conversion rate of Corporate Cardmembers: 12000 Membership Rewards points = 1000 Asia Miles


    Corporate Card Rewards Program


    The Membership Rewards program gives Corporate Cardmembers the opportunity to earn points redeemable for air travel and hotel stays, as well as shopping, home and recreation items (see details below). Cardmembers earn 1 point for virtually every dollar charged on eligible, enrolled American Express Corporate Cards. These points have no expiration date whilst in the Membership Rewards Program Account. For added convenience, individual Membership Rewards program accounts can be managed online.

    Enrolment in Membership Rewards is not automatic and an annual fee applies. Corporate Card enrolment is also subject to Company approval.


    Membership Rewards Basic Program

    You can redeem from a wide range of exciting gifts and rewards including cash vouchers, merchandise, lifestyle privileges and hotel stays. Annual fee for this program is HK$120.


    Membership Rewards Frequent Traveller Option

    Your points are redeemable for air travel and hotel stays. Of course you can also redeem exciting dining offers, cash vouchers, as well as shopping, home and recreation items. Annual fee for this program is HK$400.


    To Enroll

    Corporate Cardmembers: 2277 2150

    (9:00am to 5:30pm, Mon to Fri except public holidays)


    Manage Your Membership Rewards Online
    Corporate Cardmembers can review program partners, search for rewards, transfer and redeem points online via Online Services.

    • Click here to log on or register for Online Services
    • Redeem your points to a wide range of rewards

    Alternatively, call 2277 2150 (9:00am - 5:30pm, Mon to Fri except public holidays) to enroll in Membership Rewards Program or to obtain point balance, redeem or transfer points. An annual fee applies and enrollment is subject to Company approval.


    Have we missed anything?

    If you have any questions about the Membership Rewards programme or would like to learn more, please call us at 2277 2150

  • About Turbo Program
  • FAQ
  • Terms and Conditions

Membership Rewards Program



Membership Rewards® Turbo program
For just HK$240 per year (this program annual fee will continue to apply on your next Membership Rewards renewal date, except for The Platinum Card®), you can earn 2 points for every HK$1 spent on anything at anytime, anywhere & on an ongoing basis1,2. You can transfer your points to redeem Frequent Traveler Program3 as well as to redeem any regular rewards stated under the Basic Program.


Membership Rewards Basic program
Alternatively, if you enroll in the Membership Rewards basic program, every HK$1 spent on your Card earns you 1 point. You can redeem your points from a wide range of exciting gifts and rewards including dining offers, cash vouchers, hotel stays, card fee waivers, charities donation and other merchandize, etc. Even better, you can enjoy FREE enrollment and your points will never expire.


American Express Platinum Credit Card Membership Rewards program
American Express Platinum Credit Card Membership Rewards program is only available to American Express Platinum Credit Card which you can earn 3 points for every HK$1 spent*. You can transfer your points to redeem Frequent Traveler Program as well as to redeem any regular rewards stated under the Basic Program.

The earn rate of 3 points for every HK$1 spent is applicable to the first HK$120,000 spent during each program period. From HK$120,001 and onwards, every HK$1 spent will entitle to 1 point. Each program period shall run from January 1 to December 31 of each such calendar year. Certain spending and charges do not earn Membership Rewards points (such as utility gas and electricity payment, Cash advances, annual fees, finance charges and other fees and administrative charges).


American Express Explorer Credit Card Membership Rewards Program

  1. This program is applicable to Cardmembers of American Express Explorer Credit Card issued by American Express International, Inc. (“American Express”) in Hong Kong (“Eligible Card”, such holder, "Eligible Cardmember").
  2. Eligible Cardmember will accrue 3 American Express Membership Rewards points for every HK$1 billed to Eligible Card; and accrue 3.75 American Express Membership Rewards points for every HK$ 1 (or equivalent) on foreign currencies spend billed to the Eligible Card.
  3. Eligible Cardmember can earn an additional 2 American Express Membership Rewards points for every HK$1 spending on eligible airfare transactions for scheduled flights made directly with a passenger airline merchant (“Airline Bonusing”):
  4. a) Airline Bonusing is not applicable if the transaction is:
    i. made through via third-party payment. Your transaction will not be qualified if it is not made directly with the merchant. In addition, in most cases, you will not earn the additional 2 American Express Membership Rewards points if your transaction is made with an electronic wallet or through a third party including authorized retailers or resellers and online marketplaces or if the merchant uses a mobile or wireless card reader to process it, or
    ii. made through via a third-party establishment (for example a booking of flight/ hotel stay package made via a 3rd party airline agent and payment is made at hotel counter upon check-out), or
    iii. for charter flights or private jet flights, or
    iv. for flights that are part of travel packages, tours, or cruises sold via an airline, or
    v. for accommodation, car rental, or cruises bookings made via an airline, or
    vi. for In-flight sales, or
    vii. for Frequent Flyer Program.
  5. Eligible Cardmember can earn an additional 2 American Express Membership Rewards points for every HK$1 spending under the following circumstances (“Selected Merchant Bonusing”):
  6. a) On eligible transactions made on the selected merchant’s Hong Kong website (website location preference as Hong Kong or domain ending with .com.hk or .hk or /hk) (“Hong Kong Website”) of selected travel and everyday spend merchants made in Hong Kong dollars. Please click here for details; or
    b) On eligible transactions made through the website of selected merchants without a designated Hong Kong Website but the transaction is made in Hong Kong dollars
    c) Selected Merchant Bonusing is not applicable if the transaction is
    i. made through via third-party payment. Your transaction will not be qualified if it is not made directly with the merchant. In addition, in most cases, you will not earn the American Express Membership Rewards points if your transaction is made with an electronic wallet or through a third party including authorized retailers or resellers and online marketplaces or if the merchant uses a mobile or wireless card reader to process it, or
    ii. made through via a third-party establishment (for example a booking of flight/ hotel stay package made via a 3rd party airline agent and payment is made at hotel counter upon check-out)
    For Airline Bonusing and Selected Merchant Bonusing, please note that we assign codes to merchants based on what they primarily sell. We group certain merchant codes into categories that are eligible for additional rewards. A purchase with a merchant will not earn additional rewards if the merchant’s code is not included in a rewards category. You may not receive additional rewards if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for a reward category. For questions about additional rewards on a purchase, call the number on the back of your Eligible Card.
  7. Foreign currencies spend has to be settled in a foreign currency. Foreign currency means any currency other than Hong Kong Dollars. If a transaction is converted into Hong Kong Dollars prior to being submitted to American Express, foreign currencies spend earn rate will not be applied on that spend. Payments for online transactions made in Hong Kong Dollars will also not be considered as foreign currencies spend. Foreign currencies spend excludes charges including but not limited to charges for Express Cash withdrawals and other fees.
For the full Terms & Conditions of the American Express Explorer Credit Card Membership Rewards Program, please click here .

Keeping track of your point
Each month your outstanding points will be detailed on your American Express Card statement. If you have requested your Membership Rewards accounts to be combined (e.g. a Charge Card and Credit Card), the combined total will be shown on the statement of your Primary Account i.e. on your Charge Card statement. The Membership Rewards accounts and respective point balances of American Express Explorer Credit Card and Corporate Cards should remain separate under any circumstances.


Footnotes
1.Earn 2 points for every HK$1 spent is applicable to the first HK$160,000 spent during every 12-month Membership Rewards Turbo Program period. From HK$160,001 and onwards, every HK$1 spent entitles to 1 point. Cardmembers may opt out from Membership Rewards Turbo Program to Basic program by calling 2277-2150.
2.Membership Rewards Turbo Program are not applicable to American Express Platinum Credit Card, Corporate Cardmembers and US$ Cardmembers.
3.Frequent Customer Program means a participating airline’s Frequent Flyer Program or a participating hotel’s Frequent Guest Program. An administration fee of HK$300 will apply. For American Express® Gold Business Card and American Express® Business Card, the administration fee is HK$200 for each air mile conversion. It is not applicable to Centurion® Card, American Express Explorer Credit Card, American Express® Gold Corporate Card and American Express® Corporate Card.
4. Conversion rate of Corporate Cardmembers: 12000 Membership Rewards points = 1000 Asia Miles


Corporate Card Rewards Program


The Membership Rewards program gives Corporate Cardmembers the opportunity to earn points redeemable for air travel and hotel stays, as well as shopping, home and recreation items (see details below). Cardmembers earn 1 point for virtually every dollar charged on eligible, enrolled American Express Corporate Cards. These points have no expiration date whilst in the Membership Rewards Program Account. For added convenience, individual Membership Rewards program accounts can be managed online.

Enrolment in Membership Rewards is not automatic and an annual fee applies. Corporate Card enrolment is also subject to Company approval.


Membership Rewards Basic Program

You can redeem from a wide range of exciting gifts and rewards including cash vouchers, merchandise, lifestyle privileges and hotel stays. Annual fee for this program is HK$120.


Membership Rewards Frequent Traveller Option

Your points are redeemable for air travel and hotel stays. Of course you can also redeem exciting dining offers, cash vouchers, as well as shopping, home and recreation items. Annual fee for this program is HK$400.


To Enroll

Corporate Cardmembers: 2277 2150

(9:00am to 5:30pm, Mon to Fri except public holidays)


Manage Your Membership Rewards Online
Corporate Cardmembers can review program partners, search for rewards, transfer and redeem points online via Online Services.

  • Click here to log on or register for Online Services
  • Redeem your points to a wide range of rewards

Alternatively, call 2277 2150 (9:00am - 5:30pm, Mon to Fri except public holidays) to enroll in Membership Rewards Program or to obtain point balance, redeem or transfer points. An annual fee applies and enrollment is subject to Company approval.


Have we missed anything?

If you have any questions about the Membership Rewards programme or would like to learn more, please call us at 2277 2150