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Don't go another day without the two essential mobile apps
Together they'll elevate your experiences to epic
Learn how to get rewarded and manage accounts securely
Pay with Points
Just tap on an eligible transaction on
your statement to offset it with your Membership Rewards® points. Terms and Conditions apply.
Save Amex Offers
Save Offers to your Card to get rewarded
on eligible transactions. Terms and Conditions apply.
Manage your Finances
View recent transactions and make payments (only for Credit card) in a few taps with the app and enjoy
the convenience of electronic statements.
The above offers and services are subject to the relevant Terms and Conditions, please visit the relevant page for details.
Discover more
Redeem more as you shop with us
Keep yourself updated with your rewards balances – Membership Rewards® and cash back. Never miss out on your Card benefits. Terms and Conditions apply.
Go farther with Amex
The world is your oyster! Book flights, hotels and packages seamlessly via Amex Travel Online.
Add your Card to digital wallet
Make shopping easier. Explore the mobile wallets or stored value facilities available to you today.
Stay secured with us
All in your hands. You can manage your Card via the app anytime:
- Confirm or add your new, replacement or renewal Card
- Freeze your Card temporarily when it’s misplaced
- Replace your Card anytime, anywhere without worries
- Set up transaction and payment-related push alerts
For details of the Membership Rewards Terms and Conditions, please visit here.
For terms and conditions of offsetting your transactions with Pay with Points, please visit here.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc. Android, Google Pay and the Google Logo are trademarks of Google LLC.
Start your journey today by downloading the Amex HK App
Available for iOS and Android. See app store listings for operating system information.
Rediscover the amazing privileges of being an
Amex Cardmember the moment you open the app.
Travel benefits like lounge access before your takeoff,
or ways you can earn extra Membership Rewards®
points just by crossing off your shopping wish list,
be ready to fill your calendar with magnificence.
Whether you’re looking for limited-time dining and shopping offers at your favorite places,
or bonus Membership Rewards points
for doing your favorite things,
be ready for an extraordinary experience we have prepared for you on tap or in store.
*Photos are for reference only.
Check the current coverage that comes with your Cardmembership and make claims with just a few taps. To put all your worries behind, explore our
American Express Insurance e.Marketplace to get additional protection for your travel, health, home and belongings to stride forward with confidence!
Start your journey today by downloading the Amex Experiences App
Start your journey today by downloading the Amex Experiences App
Available for iOS and Android. See app store listings for operating system information.
Check Spending Power
Find out if a large purchase you are planning can be approved.1
Review Your Spending
Keep track of your spending by reviewing your recent transactions and latest balances.
Pay with Points
You can redeem Membership Rewards® points for eligible transactions on your statements.2
Set Up Account Alerts
Keep your account safe and secure by customizing your payment and spend alerts.
Easily Make Payments
Settle your statements with Paybill simply by linking your Card and bank accounts.
You can also click here to register for Automatic Bill Payment on recurring bills.
See Past Statements
Access up to seven years of past billing statements.
Go Paperless
Start making a difference today by enrolling in electronic statements and servicing notifications.
Update Marketing Preferences
Pick and choose the type(s) of communications you’d like to receive from us.
Update Personal Details
Keep us updated with your contact information including address and email address.
Payment Methods
Autopay – by submitting the autopay instruction, your Card balance will be automatically settled monthly through direct debit from your designated bank account. To obtain the form (Autopay Authorization Form), please call our Cardmember Hotline or click here to download the form.
Enroll in Automatic Bill Payment service for the following merchants and enjoy the convenience. Please click here for enrollment, or call the number on the back of your Card for assistance.
- A Drop of Life 點滴是生命
- CLP 中電
- Chubb Insurance Hong Kong Limited 安達保險香港有限公司 (Not the same as Chubb Life 並不等同「安達人壽」)
- HK Electric 香港電燈有限公司
- OXFAM 樂施會
- The China Club 中國會
- Towngas 中華煤氣
- Hong Kong Committee for UNICEF 聯合國兒童基金香港委員會
Paybill – settle your bill from your pre-registered bank account. Please log in to your Online Service Account to register your bank account. Terms and Conditions apply.
Card Direct (this payment method does not apply to Corporate Card Account) – make direct transfer from your bank account to settle your bill by calling our Card Direct Service Hotline 2277 2160. To enroll, call our Cardmember Hotline.
Pay by ATM, Internet Banking and Phone Banking1 – transfer funds from your HSBC/ Hang Seng Bank savings/current account to settle your bill by ATM; or visit www.hsbc.com.hk2 and www.hangseng.com.hk2; or call the HSBC Hotline to transfer funds.
Payment By Phone Service (PPS)1,2 – please call 18031 for payment. The merchant code is “14”. For more details, please call 90000 222 329.
1 Please make your payment at least one working day ahead of the payment due date.
2 The hyperlink may allow you to leave American Express website and enter a third party (or insert Insurer’s name) website, which is not owned by American Express. The hyperlink is just provided for your convenience only. American Express is not responsible or liable for the content or your use of such third party website. Before accessing the third party website, please be reminded to first read carefully their terms of use and privacy policy.
Note:
You are responsible for making payments only through the authorized payment channel stated herein. American Express shall not be liable to you for payments made through any other channels, or any non-payment, late payment, wrongful payments or recall of funds for any reason by your payment account. As some payment methods may require more processing time, we encourage you to pay your bills early to avoid incurring late fee and interest charges. Different payment channels have different cut-off times and the cut-off time is at the discretion of each such payment channel. Please ensure that American Express receives your payment before payment due date to avoid incurring late fee and interest charges.