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Notice - COVID-19 Extension Protection
The American Express Premier Travel Protector has been amended to address certain situations pertaining to COVID-19. If an Insured Person incurs losses arising from being diagnosed with COVID-19 during the period of insurance, Chubb will extend covering the benefits. Please refer to Important Documents - "COVID-19 FAQs" for the related FAQs.
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Why American Express?
Protection that matters
Discover our wide range of insurance products that is designed to protect you and your family. Choose what suits you: Our services are tailored to your needs
Simple, Quick, and Transparent
Protect you and your loved ones in just a few clicks. Our dedicated insurance advisors are always available to advise you on the most suitable product
Trusted Partnerships
We have partnered with Chubb Insurance and Zurich Insurance to provide you with comprehensive coverages for the things that matters most to you
Service and Security
Feel confident knowing you’re backed by the same quality service from American Express that you’ve come to know and trust
Our Insurance Partners
We work with international partners to provide the best insurance services
Contact Chubb Insurance
- Customer Service
Service Hours: 9:00 to 17:30, Monday to Friday (Closed on Saturday, Sunday and Public Holiday)
- Claims
Chubb Claim Centre for American Express https://www.chubbclaims.com/amex/hk-en/welcome.aspx
- 24-hour Emergency Assistance
- Company Website
- Address
39/F, One Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong