Contact Us
General Card Information
Membership Rewards®
American Express Credit Card
The Platinum Card Service: 2277 2233
Explorer Credit Cardmember Hotline: 2277 2005
Platinum Assist: 2277 2028
Blue Cash Credit Cardmember Hotline: 2277 1688
I.T Cashback Cardmember Hotline: 2277 1688
Gold Credit Cardmember Hotline: 2277 1688
Credit Cardmember Hotline: 2277 2818
Online Services
Global Assist Hotline
Emergency Contacts
Has your Card been lost, stolen or
damaged?
Log in to Amex HK App “Account” page and
tap on “Replace a Card” to submit the application. Alternatively, you may
contact customer service hotline at 2811-6122 for assistance.