Contact Us

Call Us

Check the back of your Card for contact numbers

Select the product you have below to help solve your query, or call the number on the back of your Card.

Emergency Contacts

Has your Card been lost, stolen or
damaged?

 

Log in to Amex HK App “Account” page and
tap on “Replace a Card” to submit the application. Alternatively, you may
contact customer service hotline at 2811-6122 for assistance.

Office Address

18/F, 12 Taikoo Wan Road, Taikoo Shing, Hong Kong

Moving to Hong Kong

You can retain your existing Cardmembership status in Hong Kong by applying for a new Card online. Visit here for details.