Arrive at the spa early to enjoy the hydrotherapy circuit before your treatment.
Elegant suites feature lounge areas, Mexican artwork, and private terraces. Suites provide Caribbean Sea or jungle and koi fish pond views. Select suites include private plunge pools.
Enjoy contemporary Mexican cuisine at Frida. Lucca serves Italian and Mediterranean specialties while Piaf offers haute French gastronomy. For Asian-fusion fare, pay a visit to Sen Lin. Take your dining experience seaside at Azul featuring an impressive buffet or at Bistro located at the adults-only pool. For a more tropical experience, dine at Chaká surrounded by the Mayan jungle.
The resort offers multiple pools, including an adults-only pool. SE Spa by Grand Velas offers a range of therapies, including the Bacal Massage that begins with a dry corn and honey exfoliation, followed by an essential oil massage applied with corn cobs.
Snorkel over Caribbean reefs. See 13th-century Mayan ruins in Tulum or visit the step pyramid at Chichén Itzá. Explore the ancient caverns of the Rio Secreto underground river complex.
Carretera Cancún-Tulum, Km. 62. Playa del Carmen, Quintana Roo 77710 Mexico
Cancún International Airport.
Fine Hotels + Resorts
Valid only for new Fine Hotels + Resorts bookings made through The Centurion Travel Service, The Platinum Travel Service and American Express Travel Online. Payment must be made in full with an American Express® Card in Centurion Member's name or The Platinum Card Member's name. Available for Centurion Card Members and The Platinum Card Members, and excludes Platinum Credit Card Members who are not also Centurion Members or The Platinum Card Members. Cardmembers must travel on itinerary booked to be eligible for benefits described.
Noon check-in and room upgrade are based on availability and are provided at check-in. Breakfast amenity varies by property, but will be, at a minimum, a continental breakfast.
Advance reservations are recommended for services such as spa, dining or golf in order to take advantage of the Fine Hotels + Resorts special amenity during your stay.
Benefits and additional Fine Hotels + Resorts promotions are only applied at checkout and expire at checkout. Limit one benefit package per room, per stay. Three room limit per Cardmember, per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating Fine Hotels + Resorts properties and benefits are subject to change.
The Hotel Collection
This benefit is applicable to Centurion Members or The Platinum Card Members. Valid for new bookings with participating providers of at least two consecutive nights made through The Centurion Travel Service or The Platinum Travel Service or American Express Travel Online. Payment must be made in full with an American Express Card in the name of Centurion Member or The Platinum Card Member. Centurion Members or The Platinum Card Members must travel on itinerary booked.
Centurion or The Platinum Card Member will receive hotel credit upon check-out equal to US$1 for each eligible dollar spent, up to US$100, which amount will be credited upon check-out based on qualifying charges made by Centurion or The Platinum Card Member excluding charges for taxes, gratuities, fees and cost of room. Additional exclusions based on specific hotel restrictions may also apply (including without limitation purchases within the hotel that are unaffiliated and/or owned by third parties) – see applicable hotel front desk for details. Credit must be used in conjunction with initial stay and cannot be carried over to another stay, is not redeemable for cash and expires at checkout. Credit is non-exchangeable and non-refundable and is applied in US$ or equivalent in local currency based on exchange rate on day of arrival. May not be combined with other offers or programs unless indicated. Limit one credit per room, per stay. 2. Room upgrade is based on availability and eligibility at check-in. Three-room limit per Cardmember per stay; back to back stays within a 24-hour period at the same property are considered one stay. In the case of room cancellation, all additional rooms will no longer qualify for any benefits. Participating providers and benefits subject to change. Hotel nightly rates vary by property, dates, room category and occupancy. Taxes, surcharges and additional fees are as supplied by the hotel at the time of reservation; however they are subject to change and will be charged as applicable at the time of settlement of your hotel account. Note that payments made in foreign currencies will be subject to a foreign currency conversion and commission at the time of payment upon departure.
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