You’ll have seven days to complete your application. If your application isn’t completed within that time frame, it will be cancelled. However, if you access your application and click “save for later”, the seven days will start again.

Yes, there are mandatory fields which are labeled. If you encounter any errors while completing your application, you’ll see an error message with instructions on what to do.

If your application is approved, we’ll use your company email address to communicate important updates and information about your account.

If you are unable to verify their identity with Bank ID, they will need to provide a certified copy of (1) a government issued identity document, and (2) Proof of residence address. The requirements for these examples are outlined on the Card application in the “Before you Begin” section, and also outlined in question 5 below.

You will be invited to use your mobile device or your PC to login to your BankID and verify your identify.

When using your mobile device, you will scan a QR code and login to your Bank ID using your credentials. Then, you will verify your identity and be prompted to digitally sign the Terms and Conditions document. After verifying your identify and signing the Ts & Cs document, you will be brought to a completed page. You will be able to exit out of the page and continue the Card Application on the Global Apply for Card page.

The same Bank ID login and process as described above, will be prompted when using your desktop.

If you do not wish, or do not have a Bank ID, simply select the option to not be verified with Bank ID and upload a copy of your identification and Proof of Address. Please see the documentation requirements and information needed below:

If you cannot be identified with Bank ID, please:

• Provide your Date of Birth, City of Birth, Country of Birth and Gender in the "ID Verification" section.​

• Attach a certified copy of valid government issued identity document in the "ID Verification" section​.

• Attach proof of residence address which includes your name and address (the proof of address document should not be older than 3 months)

List of accepted Documents:

• Government issued identity document - Passport, Norwegian Identity Card or Driver’s License, Nordic Driver’s License of EU/EEA standard, EEA National Identity Card, Norwegian bankcard with photo

  
  

  • Certified copy - Copies of submitted ID documents must be affixed with "sertifisert som rett kopi av originalen" ("certified to be a true copy of the original"). If the certification is made by an institution the certified copy must be stamped, dated and signed by the individual. if the certification is made by two persons with a residential address in Norway the certified copy should contain the individual's names in printed letters, National ID Number, city/town where the certification is completed, contact details, date and signature. Copies of valid ID can be confirmed by any of the following:

    • A notary public

    • Public authorities, e.g. courts, police and NAV (Norwegian Labour and Welfare Administration)

    • Embassy

    • Banks, financing companies, credit companies, securities companies, securities fund management companies, real estate agents, auditors, accountants and lawyers/solicitors

    • Two individual persons with residential address in Norway. The two individuals can be the Authorised Signer and/or Programme Administrator if they have a residential address in Norway. Note: This can’t be followed if the Entity/Individual is located in a High Risk Country.

 

• Proof of residence address - Electricity, Gas or Water statement, Bank statement, Rent slip, Rental agreement, Cable, Satellite, TV or Internet bill, Social insurance document, Annual Mortgage statement, Government issued correspondence i.e. tax bill, income tax bill.

Once applicants have completed all mandatory fields in the application, including the Bank ID verification section, they will reach a review and submit screen. There they can review and modify their entries if necessary. If you have done the Bank ID verification section, you will not be able to edit any information pulled from the Bank ID process (i.e. Name, Home Address).

A screen will then appear confirming that the application has been submitted.

You will be prompted to digitally sign after you have signed into your Bank ID. You will not be able to sign your application if you do not first complete the Bank ID verification step.

No, you’ll no longer be able to edit your application once it’s been submitted. Additionally, you will no longer be able to edit the Applicant Details after you have validated them on them on the review page.

Yes, you’ll receive email reminders from American Express to complete your application.

Depending on how your Programme Administrator set up your application. When you click the Submit button, your completed application will be routed to your Programme Administrator for review.

If your completed application is routed to your Programme Administrator, you’ll receive an email notification when your application has been submitted to American Express. If there are any issues with your Card application, your Programme Administrator will contact you or you’ll receive a notification from American Express.

Unless your company has arranged otherwise, you can choose to have your Card sent to your home address or your Office address.

Yes, the Card applicant can choose a Company or Home Address. This address must be a verified address.

Once an application is received and approved by American Express, Cards are typically delivered in 12 working days. If a Card is required sooner, please select the Rush Card/ Urgent Processing option, if your company has provided this option on your application. More details are included in the Card application.

For support or guidance with your application, please contact your company’s Programme Administrator.