How can we help you?
Manage your Corporate Card programme efficiently by harnessing the exclusive features of American Express @ Work.
Apply for American Express Corporate Cards using the digital Card application method and onboard your employees quickly.
Master the skill of data-driven decision-making for your business with the help of our comprehensive spending reports.
The Corporate Account Reconciliation (CAR) tool will be replaced by the refreshed American Express @ Work® Reconciliation
After many years of service, the Corporate Account Reconciliation tool decommissioned for existing Users on May 14th, 2023, and upgraded to the reimagined and User-friendly @ Work Reconciliation tool.
The legacy tool will be decommissioned also for Programme Administrators (PAs) on 8 December 2023. .
The refreshed Reconciliation platform will allow you to manage your centrally billed charges and reconciliation needs. We trust that your transition to using the new tool will be a smooth and seamless process. For any questions, please contact the Technical Solutions Support Team by sending an email to
technicalsolutionssupport@aexp.com
Refreshed American Express @ Work® Reconciliation experience for Programme Administrators
Introducing a redesigned and improved approach to the Corporate Account Reconciliation (CAR) tool. The refrehed @ Work Reconciliation offers intuitive
and easier navigation with a more User-friendly experience.
Launched* in: Argentina, Australia, Belgium, Canada, France, GDC, Germany, Hong Kong, Italy, Japan, Mexico, New Zealand, Netherlands, Singapore, Spain, and United Kingdom.
@ Work Reconciliation in local language is now available in: Argentina, Canada, France, Germany, Mexico, Netherlands.
*Tool available in English
Meet American Express @ Work
Introducing an all-in-one solution for efficient programme management and actionable reporting on your American Express Corporate Card programme.
@ Work Frequently Asked Questions
Read the list of common FAQs for Programme Administrators using @ Work.
A convenient, secure portal that gives clients access to a number of online services that support the different corporate programmes. Designed for Programme Administrators and often used by Travel Managers, Purchasing and Financial Managers,
@ Work helps you quickly complete essential administrative tasks online, gain visibility into company spending, business insights, and more.
New to American Express and not yet enrolled?
Complete this form
Learn the ins and outs of using @ Work with educational materials from our online library. Quickly search through documents and how-to videos to find what you need and use filters to show top solutions to your queries. The Resource Centre is designed to help Programme Administrator’s in their role, providing access forms, communication templates, and more!
Please contact our Customer Service Team at
+33 (0) 1 47 77 77 47 and one of our Customer Care
Professionals will be happy to advise you of the available training sessions. The team is available Monday to Friday 9 am to 5:30 pm. Please note, all training sessions are only offered in English at this time.
Follow these steps to get started:
- Complete the correct form to Modify a Programme Administrator.
- Print and sign the completed form.
- Return the signed form and any needed attachments to CorporateServicesFrance@aexp.com.
There are two options — either the Programme Administrator or the Card Applicant can initiate an Application.
a. Programme Administrator initiates Card application in @ Work; this will trigger the Card Applicant to receive
two automated emails with the URL link & log-in details
b. Cardmember initiates Card application via generic URL and designated Access Key
For further instructions on how to complete a new Card Application, create an Access Key, or other common
questions, please reference this user guide.
Corporate programmes Terms & Conditions and application forms
Access Terms & Conditions and application forms for all your Corporate Programmes.
Book Training Session
Please contact our Customer Service Team on 01 47 77 77 47 and one of our Customer Care Professionals will be happy to advise you of the available training sessions. The team is available Monday to Friday 9 am to 5:30 pm.
Can't find what you are looking for?
Get Support
Administrative Service Team
Telephone: +33 (0) 1 47 77 77 47
Monday to Friday - 09:00am to 17:30pm
corporateservicesfrance@aexp.com