Scams, phishing and online safety





There are a range of simple and effective ways to protect yourself online. Our tips will show you how

to avoid scams, how to spot phishing emails, staying safe online and how to keep your Account

details private and secure.


Phishing Emails

Report a suspicious email 


Report a suspicious email by sending it to:

Website Scams

Phone Scams

Also known as 'vishing', fraudsters may call you, asking you for personal information such as your Account details or verification code (something we would never, ever do). Find out how to protect yourself against them.

Report a phone scam


Contact us straight away if you think you've been a victim of a phone scam, we're here to help and protect you.


Contact us

Identity Theft


Your details are private. Let's keep it that way.

How we keep your Account safe

Fraud Protection Guarantee

If you do become a victim of fraud, our Fraud Protection Guarantee means you won't be held responsible for any fraudulent charges, provided you've taken resonable care to protect your Account details, PIN and any device you store your Account information on. 

Account and fraud alerts

If we spot anything unusual on your Account, we will contact you by text, email or phone call straight away and help you get back on track. 



Learn more