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Help Logging In to Your Account

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   STEP 1: Log In to Personal Savings by entering your existing User Name and Password.

Step 1

   STEP 2: For extra security, we will need to send you a one-time identification code to your channel of choice.

Step 2

   STEP 3: Select where you want your code sent, check that you agree to the SMS Text Message Terms & Conditions, and click on "Send My Code" once.

 

  • If you do not see the next screen immediately, please wait a moment, the system is working on sending your code.
  • Do not click on "Send My Code" more than once.

   STEP 4: While waiting for the 6-digit identification code, do not close this browser window.

Text message code   Text Message

You should receive the text message within a few minutes. The code will be in the body of the text message. Here's an example.

Example text message with code

Email code   Email

If you need to log into your email account, you will need to open a new internet browser window. An email will be sent within 10 minutes with the subject line “Temporary code request for account access”. If you do not see the email in your inbox, please check your spam and trash folders.

 

Phone code   Phone Call

You will receive a phone call within a few minutes with the code. It may not go to voicemail. Write down the code.

Website screen to enter code

   STEP 5: Please enter the most recent identification code onto this page. The identification code will be a 6-digit numeric code.

 

  • Do not copy and paste the code. If you copy and paste it, the code may not be recognized by our system
  • If you are logging in from a personal computer or device, please click the "Remember This Device" checkbox. Otherwise, you will have to complete this process again the next time you log in from that device.

  STEP 6: If you are locked out, please close and re-open your browser and attempt to log in again.

 

  • If this doesn't solve the problem, please call us at 1-800-446-6307 and ask the Representative to issue you a temporary 6-digit password.

Log In To Your Account

 

Accounts offered by American

Express National Bank. Member FDIC. Each depositor is insured to at least $250,000.

Learn More from FDIC.gov

*The Annual Percentage Yield (APY) as advertised is accurate as of . Interest rate and APY are subject to change at any time without notice before and after a High Yield Savings Account is opened.

 

For a CD account, rates are subject to change at any time without notice before the account is opened. Your rate will be fixed on the business day‡ we receive your completed application, provided we receive your deposit within 30 days after your application is approved. After a CD is opened, additional deposits to the account are not permitted. Early CD withdrawals may be subject to significant penalties which could cause you to lose some of your principal. Please see the Deposit Account Agreement for additional terms and conditions and Truth-in-Savings disclosures.

 

**The national average APY referenced is published in the FDIC's Weekly National Rates and Rate Caps; average rate used is for savings deposits under $100,000. Visit the FDIC website for details.

 

†You may make up to nine (9) withdrawals or transfers out of your High Yield Savings Account during a monthly statement cycle. Read More in FAQs.

 

‡For purposes of transferring funds, business days are Monday through Friday, excluding holidays. Transfers can be initiated 24/7 via the website or phone, but any transfers initiated after 7:00 PM Eastern Time or on non-business days will begin to be processed on the next business day.

 

♢Calculations are estimates of expected interest earned. Actual results may vary, based on various factors such as leap years, timing of deposits, rounding, and variation in interest rates. The first recurring deposit is assumed to begin in the second period after any initial deposit.