American Express Careers Site

Customer Service

 

Find your place on Team Amex

As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day– from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service.

Everyday Recognition

Get recognized for your contributions whether that’s through our annual Customer Service Award or other recognition programs.

Learning & Development

Experience our culture of continuous learning through personalized development programs, tools and coaching.

Leaders That Have Your Back

Learn from some of the best industry leaders that genuinely care about your holistic well-being.

Meet our Customer Service colleagues, backing our customers and each other​

“I started my Amex career in the UK nine years ago. In 2021, I was given the exciting opportunity to move to Spain for a new role within the company. My colleagues supported me throughout the transition by giving me the time and resources I needed to settle into my new home.”

 

Thomas • Madrid, Spain

COLLEAGUE SINCE '14

 

“The salary and incentives at Amex helped me to become financially stable and pay off my student loan debt. It’s amazing that every colleague has the opportunity to share in the company’s success."

 

Gaurav • Punjab, India

COLLEAGUE SINCE '20

 

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