American Express Careers Site

Customer Service


Go above and beyond at a company that sets the standard for customer-first service.

Find your place on Team Amex

As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day– from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service.

Everyday Recognition

 We take great pride in the contributions of our front-line colleagues and how they back our customers whether that’s through our annual Customer Service Award or other recognition programs.

Best-in-Class Learning & Development

 Experience our culture of continuous learning through personalized development programs, tools and coaching and build a long-term meaningful career in an inclusive environment. 

Leaders That Have Your Back 

Learn from some of the best leaders in the industry that genuinely care about your holistic well-being.

Meet our Customer Service colleagues, backing our customers and each other​

“I started my Amex career in the UK nine years ago. In 2021, I was given the exciting opportunity to move to Spain for a new role within the company. My colleagues supported me throughout the transition by giving me the time and resources I needed to settle into my new home.”


Thomas • Madrid, Spain



“The salary and incentives at Amex helped me to become financially stable and pay off my student loan debt. It’s amazing that every colleague has the opportunity to share in the company’s success."


Gaurav • Punjab, India



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