American Express Careers Site

Travel & Lifestyle Customer Service


Bring Membership to life by curating unique travel and lifestyle experiences.

Find your place on Team Amex

Whether it’s helping to plan a once-in-a-lifetime trip or booking a business-as-usual flight, you’ll curate meaningful itineraries and craft personalized experiences for customers from start to finish – and you can grow your skills and build your expertise through ongoing coaching and industry-leading training. With roles like Travel Counselor, Membership Executive, and more, you’ll be empowered to set a world-class standard of service.

Everyday Recognition

We take great pride in the contributions of our colleagues and how they back our customers whether that’s through our annual Pacesetters Award or other recognition programs. 

Best-in-Class Learning & Development

Experience our culture of continuous learning through personalized development programs, tools and coaching and build a long-term meaningful career in an inclusive environment. 

Leaders That Have Your Back

Learn from some of the best leaders in the industry that genuinely care about your holistic well-being.

Meet our Travel & Lifestyle Customer Service Colleagues, delivering exceptional experiences every day

"Reflecting on the thoughtful text messages, cards, and flowers I received from peers during an uncertain time of my life, I know my colleagues genuinely cared about my well-being. Being supported in moments like that reaffirms my sense of belonging at American Express.”


Barbara • Tampa, FL



“Amex Flex has given me the space to balance my work and personal life as I am able to work from home while also having the benefit of in-office collaboration. Last year, I was able to work from home and save time commuting. That extra time back in my day gave me more time to look after my mom as she recovered from surgery, which meant so much to us both."


Paola • London, UK


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