American Express Careers Site

Benefits and amenities

We're committed to backing our colleagues with programs and benefits that support their holistic well-being at each stage of their career and life. The following incentives may be available to colleagues working in Kuala Lumpur.

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  • Health Insurance
  • Free Confidential Counseling Services
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  • Life Insurance
  • Parental Leave
  • Accident and Disability Insurance
  • Annual Leave
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Onsite Amenities


  • Nursing Mother’s Rooms

All Company plans, programs, policies, practices and processes may be amended, changed or terminated by the Company at any time without prior notice to, or consent by, participants. This document does not constitute a contract of employment between the Company and any individual, or an obligation by the Company to maintain any particular benefit plan program, practice, policy or process. Some of the benefit offerings listed may have associated costs and/or eligibility requirements and may vary by market.

Amex Flex – Our New Way of Working


We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on the role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtual. 

We are proud to make our colleagues a priority

American Express has been recognized globally as an employer of choice. Here are some of our recent recognitions that make us most proud:

Bloomberg’s Gender-Equality Index

Since 2016

Human Rights Campaign’s Corporate Equality Index

Since 2004

Fortune World's Most Admired Companies

2021, Ranked #20

Forbes The World’s Most Valuable Brands

2020, Ranked #28

Working Mother 100 Best Companies


Employee Experience Awards for Best Remote Management Strategy

2021, Silver

Graduates Choice Award Malaysia for Most Preferred Graduate Employers to Work With

2021, Ranked #5 in Shared Services Category

Kincentric’s Best of the Best Employer in Malaysia

2020, Hall of Fame Winner

Contact Center Association of Malaysia, Best New Contact Centre


HR Excellence Awards


  • Most People Focused CEO, Gold
  • Excellence in Diversity and Inclusion, Silver

Great Place to Work certified in Malaysia



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