American Express Careers Site

Kuala Lumpur, Malaysia

Our history in Kuala Lumpur began in 1979. Our office is strategically located in the Golden Triangle, next to the iconic Petronas Twin Towers. The state-of-the-art office and modern infrastructure are designed to support and enhance the different ways our teams work, connect, and collaborate with one another. Colleagues working from our Kuala Lumpur office span across more than 20 lines of business to provide Card and merchant services to more than 20 countries around the world.  

Job openings in Kuala Lumpur

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Benefits, perks and amenities *

We're committed to backing our colleagues with programs and benefits that support their holistic well-being at each stage of their career and life. The following benefits may be available to colleagues working in Kuala Lumpur.

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  • Health Insurance
  • Free Mental Health Counseling
  • Health Check Up and Flu Vaccination
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  • Life Insurance
  • Parental Leave
  • Accident and Disability Insurance
  • Annual Leave
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Onsite Amenities


  • Nursing Rooms

​Amex Flex – Our Enterprise Working Model


We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on the role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtual.

We are proud to make our colleagues a priority

American Express has been recognized globally as an employer of choice. Here are some of our recent recognitions that make us most proud:

Bloomberg’s Gender-Equality Index

Since 2016

Human Rights Campaign’s Corporate Equality Index

Since 2004

Fortune World's Most Admired Companies

2021, Ranked #20

Forbes The World’s Most Valuable Brands

2020, Ranked #28

Working Mother 100 Best Companies


Employee Experience Awards for Best Remote Management Strategy

2021, Silver

Graduates Choice Award Malaysia for Most Preferred Graduate Employers to Work With

2021, Ranked #5 in Shared Services Category

Kincentric’s Best of the Best Employer in Malaysia

2020, Hall of Fame Winner

Contact Center Association of Malaysia, Best New Contact Centre


HR Excellence Awards


  • Most People Focused CEO, Gold
  • Excellence in Diversity and Inclusion, Silver

Great Place to Work certified in Malaysia


Great Place to Work’s Best Companies to Work For

2022, Ranked #8


*All Company plans, programs, policies, practices and processes may be amended, changed or terminated by the Company at any time without prior notice to, or consent by, participants. This document does not constitute a contract of employment between the Company and any individual, or an obligation by the Company to maintain any particular benefit plan program, practice, policy or process. Some of the benefit offerings listed may have associated costs and/or eligibility requirements and may vary by market.