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American Express Travel Help Center

How can we help?

Get in-the-know before you go. The Travel Help Center has resources and information to help you plan a trip, learn about your travel benefits, manage an existing booking, and more. 

Popular Topics

Get up-to-date info on trending travel topics.


Visit the COVID-19 Hub to stay up to date on travel advisories, international entry requirements, airline and hotel cancellation policies, and the most recent expert advice.


View your itinerary or cancel your trip online.


Use Membership Rewards® points toward all or part of your qualified booking. Terms apply.


Explore the benefits of booking with American Express Travel.


If you have eTicket Flight Credits available with Amex Travel, learn about your redemption options and expiration and ticket details. Terms apply.


Whether you’re planning a weekend getaway, or a month-long escape near or far, don't leave home without the essentials.

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View your itinerary, cancel a booking, or manage a trip yourself by logging in to “My Trips”.



Learn how to use Membership Rewards® points for your next booking.



Eligible Platinum Card Members can get $200 back in statement credits each year for prepaid Fine Hotels + Resorts® bookings or The Hotel Collection bookings of two nights or more through American Express Travel when you pay with your eligible Platinum Card. 


How-to Videos


How to use Pay with Points





Learn how to use Membership Rewards® Pay with points for all or part of your flight, prepaid hotel, prepaid car rental, vacation packages (flight and prepaid hotel), or prepaid cruise booking through


How to Manage My Trip





Learn how to view your itinerary or cancel an existing booking, understand seat and baggage options, and more within My Trips. 


How to Redeem an eTicket Flight Credit Online




If you have an eTicket Flight Credit from a flight originally purchased through, learn how to redeem it online.

Frequently Asked Questions

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