"This is the Place to Play" Shopping Rewards - Terms and Conditions
 

1. The promotion runs from July 28 to August 21, 2022, both dates inclusive ("Promotion Period").
   
   
2. General Shoppers and eligible American Express Cardmembers ("Shoppers") are required to join the Pacific Place Loyalty Programme - above and meet the accumulated same-day spending requirement by electronic payment during the Promotion Period in order to be entitled to redeem Shopping Rewards ("Rewards").
   
   

   Accumulated Same-day Electronic Spending	Shopping Rewards
   	General Shoppers	Eligible American Express Cardmembers
   HK$1,500 - HK$5,999	Smiley Customized Bracelet/ Phone Strap DIY Kit
   HK$6,000 - HK$19,999	Smiley 50th Time To Smile Shopping Bag & HK$100 Pacific Place Shopping Voucher	Extra HK$100 Pacific Place Shopping Voucher
   HK$20,000 or above	Smiley 50th Time To Smile Umbrella & HK$300 Pacific Place Shopping Voucher	Extra HK$400 Pacific Place Shopping Voucher



3. Same-day machine-printed sales receipts and electronic payment slips issued by Pacific Place shops must be presented at designated Redemption Location on the same day of purchase to redeem the Rewards: 
   
   

   Shopping Rewards	Redemption Location
   Smiley Customized Bracelet/ Phone Strap DIY Kit	Level LG1 Garden Court
   Other rewards	Level L2 Redemption Counter (near Concierge Desk)

   
   
4. Each receipt must be worth HK$100 or more. Each receipt can be used once only, and the amount shown on the receipt cannot be split. Receipts CANNOT be re-used in conjunction with other on-going sales redemption programme(s), except for free parking redemption. 
   
   
5. Original receipts must be presented. Damaged, duplicated and re-printed receipts will not be accepted.
   
   
6. Only same-day purchase transactions settled by any electronic payments, including credit card, debit card, Alipay, Android Pay, Apple Pay, Atome, EPS, PayMe, Octopus card, Samsung Pay, Tap & Go and WeChat Pay, etc., are accepted. Cash payments are not eligible. All receipts for redemption will be stamped as part of the redemption procedure. 
   
   
7. The name stated on the electronic payment method used to redeem the eligible Rewards must be the same as the registered name used to join the Pacific Place Loyalty Programme - above. Swire Properties Management Limited reserves the right to request Shoppers to present the relevant credit card(s) for verification purpose. 
   
   
8. Each Shopper is entitled to a maximum of ONE redemption of Rewards per day while stocks last.
   
   
9. Only the final amount shown on the electronic payment slips after deductions from any discounts or vouchers will be eligible for the Rewards.
   
   
10. Purchases of Pacific Place Gift Card, gift certificates, merchant vouchers or cash coupons will not be accepted. Payments for membership fee/ service plan, banking services, telecommunications services, car parking fees, hotels, charity donations, exchange or refund receipts, stored-value cards or any value added  to stored-value cards, any refundable and / or partially paid deposits on merchandize and meals, reloading of Octopus Card at any tenants, and private or corporate functions at restaurants, outlets or shops at Pacific Place Mall, shops at One & Two Pacific Place office towers, Three Pacific Place and Starstreet Precinct are also excluded. 
    
    
11. For any eligible transactions with fully paid and non-refundable deposit which the entire payment is made within the promotion period, the corresponding receipts must also be presented on the same day which the entire deposit is paid in order to participate in this promotion. 
    
    
12. Rewards cannot be refunded, exchanged for cash or other services or products. 
    
    
13. Pacific Place shops may reject any refund where receipts have been stamped for redemption. Swire Properties Management Limited reserves the right to request shoppers to return the redeemed Rewards if the required spending threshold is not met after refund. 
    
    
14. Staff from shops at Pacific Place are not entitled to participate in this promotion. Sales personnel are not allowed to redeem any Rewards on behalf of the shoppers. 
    
    
15. Personal data collected will only be used for Swire Properties Management Limited Marketing and Promotions for contacting and verification purposes only, all information will be kept highly confidential. With the consent of the shoppers, the contact information will also be used for sending promotional materials and information. 
    
    
16. Swire Properties Management Limited shall not be responsible for any matters in relation to the quality of the redeemed Rewards. 
    
    
17. Participation in this promotion is voluntary, and Swire Properties Management Limited shall not be responsible to shoppers or any other party for any disputes, liabilities, loss, damage, claim or cost arising from or caused by this promotion or any of the Rewards. Swire Properties Management Limited shall not be responsible for any related obligations or costs incurred in the promotion.
    
    
18. Participation in the promotion represents the shopper's understanding, acceptance, and willingness to comply with the terms and conditions for the promotion and Rewards. In case of any breach of these terms and conditions, or any dishonest conduct and / or acts of counterfeit activity, Swire Properties Management Limited reserves the sole right to immediately cancel the shopper's entitlement to the Rewards without prior notice. 
    
    
19. Swire Properties Management Limited reserves the right to amend any terms and conditions of this promotion without prior notice.
    
    
20. In case of disputes, Swire Properties Management Limited reserves the right of final decision on all related matters.
    
    
21. In the event of discrepancy or inconsistency between English and Chinese versions of these terms and conditions, the English version shall prevail.

Terms and Conditions for Eligible American Express Cardmembers

1. Shopping Rewards for eligible American Express Cardmembers (“American Express Offer”) are only applicable to Basic and Supplementary Cardmembers of the American Express^® Cards (“eligible American Express Cardmembers”) issued by American Express International Inc. (“American Express”) in Hong Kong (“Eligible Cards”). 
   
   
2. Transaction(s) made with the US Dollar Card, American Express^® Corporate Card, American Express^® Gold Business Card, American Express^® Business Card, American Express Business Travel Account or Corporate Purchasing Card, and Cards bearing the American Express name, brand or logo issued by partners of American Express and all American Express Cards issued outside of Hong Kong are not eligible to enjoy the American Express Offer. 
   
   
3. To enjoy the American Express Offer, eligible American Express Cardmembers must settle the whole payment with the Eligible Card within the Promotion Period. 
   
   
4. Eligible American Express Cardmembers must present the Eligible Card, same-day machine-printed sales receipts and Eligible Card slips issued by Pacific Place shops at the Level L2 Redemption Counter (near Concierge Desk) on the same day to redeem the American Express Offer. Swire Properties Management Limited may record the personal information of eligible American Express Cardmembers who redeem the American Express Offer. The personal information collected will only be retained for as long as is necessary to fulfill the purpose of processing the American Express Offer redemption and will be destroyed after the purpose is fulfilled.
   
   
5. American Express is not the provider of any of the products and/or services herein and makes no representation or warranty in relation to the same.
   
   
6. American Express and Swire Properties Management Limited shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss), or for personal injury which is suffered or sustained, as a result of taking or using any of the products/services, except for any liability which cannot be excluded by law.
   
   
7. American Express and Swire Properties Management Limited reserve the right to amend the Terms and Conditions, suspend or terminate the offers at any time without prior notice.
   
   
8. In case of any dispute, American Express and Swire Properties Management Limited reserve the right of final decision.
   
   
9. Other Terms and Conditions apply, please refer to "This is the Place to Play" Shopping Rewards - Terms and Conditions for details. 
   
   
10. In case of any enquiry related to this Offer, please call the 24-hour enquiry hotline shown at the back of your Card or our customer service hotline at 2277 1010.