2024 Pacific Place “Prosperity Shimmers In Every Colour” New Year Shopping Rewards - Terms and Conditions
 

1. The promotion runs from January 25 to February 25, 2024, both dates inclusive ("Promotion Period").
   
   
2. General Shoppers and eligible American Express^® Cardmembers ("Shoppers") are required to join the Pacific Place Loyalty Programme - above and meet the accumulated same-day spending requirement by electronic payment during the Promotion Period in order to be entitled to redeem Shopping Rewards ("Rewards").
   
   

   Accumulated Same-day Electronic Spending at Pacific Place and Starstreet Precinct	General Rewards*		Eligible American Express Cardmember Rewards
   HK$3,800 - HK$8,799	1 Set of “Colours of Fortune” Lai See Packet#	-	-
   HK$8,800 - HK$17,999		HK$100 Pacific Place Shopping e-Voucher	Extra HK$100 Pacific Place Shopping e-Voucher
   HK$18,000 - HK$37,999		HK$300 Pacific Place Shopping e-Voucher Boutique by The Grand Amber Walnuts (valued at HK$178)	Extra HK$300 Pacific Place Shopping e-Voucher
   HK$38,000 or above		HK$1,200 Pacific Place Shopping e-Voucher DALLOYAU Grand Cru Chocolate Cookie Gift Box (valued at HK$198)	Extra HK$700 Pacific Place Shopping e-Voucher

   ^#The redemption period of “Colours of Fortune” Lai See Packet is until February 9, 2024, while stock lasts.
   *Pacific Place Shopping e-Vouchers are in the form of unconditional e-Vouchers at designated face value, and will be added to Shopper’s wallets in Pacific Place mobile app.
    

3.  Each shopper is entitled to a maximum of ONE redemption of Rewards per day. The Rewards are limited and are available on a first-come, first-served basis while stocks last.
   
   
4. Same-day machine-printed sales receipts and electronic payment transaction slips issued by designated merchants of Pacific Place / Three Pacific Place / Starstreet Precinct must be presented at the Gift Redemption Counter (Level L2, near JOYCE) on the same day of purchase to redeem the Rewards. For designated merchants at Three Pacific Place and Starstreet Precinct, please refer to the link.
   
   
5. Each receipt must be worth HK$100 or more. Each receipt can be used once only for Reward redemption, and the amount shown on the receipt cannot be split. Receipts CANNOT be re-used in conjunction with other on-going sales redemption programme(s), except for free parking redemption and ‘A World of Travelling Rewards Are Opening For You’ Campaign. 
   
   
6. Original receipts must be presented. Damaged, duplicated and re-printed receipts will not be accepted.
   
   
7. Only same-day purchase transactions settled by any electronic payments, including credit card, debit card, Alipay, Android Pay, Apple Pay, Atome, EPS, PayMe, Octopus card, Samsung Pay, Tap & Go and WeChat Pay, etc., are accepted. Cash payments are not eligible. All receipts for redemption will be stamped as part of the redemption procedure. 
   
   
8. The name stated on the electronic payment method used to redeem the eligible Rewards must be the same as the registered name used to join the Pacific Place Loyalty Programme – above. Eligible accumulated spending for Rewards redemption will be counted separately for above Gold, above Platinum and above Black Members with their respective Associated members. Swire Properties Management Limited reserves the right to request Shoppers to present the relevant credit card(s) for verification purpose.  
   


9. Only the final amount shown on the electronic payment slips after deductions from any discounts, vouchers or above Dollar will be eligible for the Rewards.
   
   
10. Pacific Place Shopping e-Vouchers will be given out in the form of unconditional e-Vouchers at designated face value, and will be added to the shoppers’ wallets in Pacific Place mobile app instantly upon redemption of the Rewards. The e-Vouchers are valid until 24 March 2024 and will not be re-issued in case of expiry..
    
    
11. Purchases of Pacific Place Gift Card, gift certificates, merchant vouchers or cash coupons will not be accepted. Payments for membership fee/ service plan, banking services, telecommunications services, car parking fees, hotels, charity donations, exchange or refund receipts, stored-value cards or any value added  to stored-value cards, any refundable and / or partially paid deposits on merchandize and meals, reloading of Octopus Card at any tenants, and private or corporate functions at restaurants, outlets or shops at Pacific Place Mall, shops at One & Two Pacific Place office towers are also excluded. 
    
    
12. For any eligible transactions with fully paid and non-refundable deposit which the entire payment is made within the Promotion Period, the corresponding receipts must also be presented on the same day which the entire deposit is paid in order to participate in this promotion. However, above basic points shall only be credited to above member’s account within 7 working days after the registration of official sales invoice.  
    
    
13. Rewards cannot be refunded, exchanged for cash or other services or products. 
    
    
14. Pacific Place shops may reject any refund where receipts have been stamped for redemption. Swire Properties Management Limited reserves the right to request shoppers to return the redeemed Rewards if the required spending threshold is not met after refund. 
    
    
15. Staff from shops at Pacific Place/ Three Pacific Place/ Starstreet Precinct are not entitled to participate in this promotion. Sales personnel are not allowed to redeem any Rewards on behalf of the Shoppers.  
    
    
16. Personal data collected will only be used for Swire Properties Management Limited Marketing and Promotions for contacting and verification purposes only, all information will be kept highly confidential. With the consent of the shoppers, the contact information will also be used for sending promotional materials and information. 
    
    
17. Swire Properties Management Limited shall not be responsible for any matters in relation to the quality of the redeemed Rewards. 
    
    
18. Participation in this promotion is voluntary, and Swire Properties Management Limited shall not be responsible to shoppers or any other party for any disputes, liabilities, loss, damage, claim or cost arising from or caused by this promotion or any of the Rewards. Swire Properties Management Limited shall not be responsible for any related obligations or costs incurred in the promotion.
    
    
19. Participation in the promotion represents the shopper's understanding, acceptance, and willingness to comply with the terms and conditions for the promotion and Rewards. In case of any breach of these terms and conditions, or any dishonest conduct and / or acts of counterfeit activity, Swire Properties Management Limited reserves the sole right to immediately cancel the shopper's entitlement to the Rewards without prior notice. 
    
    
20. Swire Properties Management Limited reserves the right to amend any terms and conditions of this promotion without prior notice.
    
    
21. In case of disputes, Swire Properties Management Limited reserves the right of final decision on all related matters.
    
    
22. In the event of discrepancy or inconsistency between English and Chinese versions of these terms and conditions, the English version shall prevail.

Terms and Conditions for Eligible American Express Cardmembers

1. Shopping Rewards for eligible American Express Cardmembers (“American Express Offer”) are only applicable to Basic and Supplementary Cardmembers of the American Express Cards (“eligible American Express Cardmembers”) issued by American Express International Inc. (“American Express”) in Hong Kong (“Eligible Cards”). 
   
   
2. To enjoy the Offers, Cardmembers must settle the payment in full with American Express Cards issued in Hong Kong by American Express International, Inc. (“American Express”) (“Eligible Card”, such holders, “Eligible Cardmembers”) within the Promotion Period. Payment made with the US Dollar Card, American Express Business Travel Account or Corporate Purchasing Card, and Cards bearing the American Express name, brand or logo issued by partners of American Express and all American Express Cards issued outside of Hong Kong are not eligible to enjoy the Offers.
   


3. Pacific Place above membership T&Cs apply, details please refer to Pacific Place website. The e-voucher is subject to relevant T&Cs, details please refer to the e-Vouchers.


4. Eligible American Express Cardmembers must present the Eligible Card, same-day machine-printed sales receipts and Eligible Card slips issued by Pacific Place shops at the Redemption Counter (Level L2) on the same day to redeem the American Express Offer. Swire Properties Management Limited may record the personal information of eligible American Express Cardmembers who redeem the American Express Offer. 
   
   
5. Participating Merchant is solely responsible for all products, services, consultations and advise offered to Cardmembers. American Express International, Inc. ("American Express") is not the provider of any of the products and/ or services herein and makes no representation or warranty in relation to the same.
   
   
6. American Express and Swire Properties Management Limited shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss), or for personal injury which is suffered or sustained, as a result of taking or using any of the products/services, except for any liability which cannot be excluded by law.
   
   
7. American Express and Swire Properties Management Limited reserve the right to amend the Terms and Conditions, suspend or terminate the offers at any time without prior notice.
   
   
8. In case of any dispute, American Express and Swire Properties Management Limited reserve the right of final decision.
   
   
9. Other Terms and Conditions apply, please refer to 2024 Pacific Place “Prosperity Shimmers In Every Colour” New Year Shopping Rewards - Terms and Conditions for details.
   
   
10. In case of any enquiry related to this Offer, please call the 24-hour enquiry hotline shown at the back of your Card or our customer service hotline at 2277 1010.