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Welcome to the Help Centre

If I make a payment, when will the money leave my bank account?

The time taken for the funds to be debited may vary by financial institution and depends on the time the payment is made. Please ensure you have funds available from the payment date and check with your bank to confirm when the funds have been debited.

Please note payments made after 4.30 pm on weekdays or made on weekends/public holidays will take longer to process and reflect on your account.