To change or cancel your booking, please contact us.
American Express reserve the right to apply the following service fees in addition to any charges assessed by the relevant airline and or supplier. There will be no refund of Membership Rewards points if used as form of payment.
A) Amendment Fee
HK$150 per person, per change plus all charges imposed by the supplier/s.
B) Cancellation Fee
HK$350 per person, plus all charges imposed by the supplier/s. Refunds can take up to eight weeks to process. We will advise you of any extra charges or fees that will apply to your refund. Refund payments will be made to the original form of payment.
American Express service fees do not apply to hotels booked through the Fine Hotels + Resorts or The Hotel Collection program.