Explore your Platinum Card® benefits
From outstanding travel insurance and airport lounge access to room upgrades at hotels around the world. You'll find all your benefits here.
Air & Lounge
The American Express Global Lounge Collection℠
1,000+ lounges. 500+ airports. 120 countries and counting.
Lounge programmes and partners:
- The Centurion® Lounge
- International American Express Lounges
- Priority Pass Select*
- Delta SkyClub®
- Plaza Premium Lounges
- Airspace
- Escapes Lounges
*Enrollment required for Priority Pass Select
Take advantage of discounted tickets, complimentary upgrades, or special airfares on some of the world’s finest airlines.
Hotels
Enjoy competitive rates and complimentary benefits of an average total value of $550* - available at over 1,000 extraordinary properties worldwide.
*Average value based on FINE HOTELS & RESORTS booking in 2016 for stays of two nights. Actual value will vary based on property, room rate, upgrade availability, and use of benefits
The Hotel Collection
Get a $75 hotel credit and a room upgrade if available when you stay at least 2 nights – choose among more than 500 hotels worldwide.
Hotel Loyalty Programs
Gain instant status with our preferred partner’s loyalty programs*
- Hilton Honors Elite Gold Status
- MeliaRewards Gold
- Preferred Golf – Premium Membership
- SPG® Gold Elite Status
*To enjoy these benefits enrollment is required.
Cruise
Sail off into the sunset; enjoy up to $300 in savings and other benefits through the Cruise Privileges Program.
Car Rental
Enjoy access to elite tier status plus discounts and complimentary upgrades.
Sixt Advantage Circle Platinum
Enjoy access to exclusive rental car pivileges with the Platinum Sixt Card.
Dining
When you wish to dine out, American Express Invites® serves up exclusive benefits for Platinum Cardmembers at over 800 restaurants worldwide. From Michelin‐starred hotspots to hidden gems, each restaurant has been handpicked by locals in the know and made it onto the list for one simple reason ‐the food and service are outstanding.
What’s more, at each restaurant you can look forward to something extra including a complimentary glass of Champagne or an opportunity to meet the chef.
Plus, our Platinum International Dollar Card Members have access to unique dining experiences at the trendiest restaurants in Miami.
Each restaurant will elevate your experience, making sure you have table access and in most of them, an amenity that varies from a complimentary glass of wine or cocktail,a chef’s choice or a tasty dessert.
- Zuma
- Pao by Paul Qui
- Nobu Miami Beach
- Los Fuegos
- La Mar by Gaston
- Komodo
- Katsuya South Beach
- Hakkasan
- Cecconi’s
- Bazaar Mar by Jose Andres
- Bazaar by Jose Andres
- Bagatelle Miami
To make a reservation, simply call your Concierge who will be pleased to help.
Concerts, Shows & Events
Keep up with the latest special events and offers for Platinum Card Members.Throughout the year you’ll be our special guest. Enrich your life with wonderful experiences with American Express Invites® program that grants you access to events that have been hand-picked for Platinum Card Members.
Spend memorable moments at private galas, cocktail evenings or special concerts that take pIace throughout the year such as world-class sporting events and even jewelry special sales and fashion shows among many others.
Set Email Preferences to receive memorable experiences, from sporting events, fashion shows, culinary delights to artistic events specially selected for our Platinum Card Members.
Shopping & Fashion
Amex Offers VIP Shopping at its Best
Platinum shopping program brings you a new way to shop. Some of the most attractive boutiques in Miami and New York will be waiting to offer services: a personal shopper will advise you in your purchases, exclusive designs will be made available to you and limited edition access to pre-sales, among other benefits.
MATCHESFASHION.COM is the modern luxury-shopping destination for men and for women, bringing you the finest fashion edit. American Express Cardmembers can enjoy complimentary international shipping for all purchases
To book and appointment please call Platinum Lifestyle Service at at 1-800 801 6564 within the U.S or collect call at 1 954 503 8868.
Departures Magazine
Departures Magazine is a quarterly travel and lifestyle publication curated especially for Platinum Cardmembers. In addition to the printed version, Departures online has been completely revamped and is ready to be explored. The dynamic site features a wealth of inspiration, handpicked for you by the Departures editors, including curated guides to the world's top destinations as well as coverage of the most recent openings, pop-up shops and restaurants and other happenings worldwide.
Membership Rewards points are our way of saying ‘thank you’ every time you spend on your Card. The way we see it, you’ve earned them, so you should be able to use them however you want. There are no limits to how many points you can earn and they never expire. Enjoy!
Earn Points
Get one point for every eligible dollar you spend, and then use points to get great rewards. There are a variety of rewards to choose from, starting at just 1,000 points. Simply use points for gift cards and statement credits or transfer points to frequent flyer and hotel guest programs.Gift Cards, Ticket Master, Uber and more
Redeem Points
Use Membership Rewards points for travel, lifestyle and shopping and E gift cards for several brands. You can also use your points online at amazon.com or bestbuy.com (no deliveries outside of US) or redeem your points for Uber
- Transfer points to travel, hotel and retail loyalty programmes.
- Book travels: including flights, hotels and experiences. You can even use your points to pay for taxes and fees.
Statement Credit
- Use Membership Rewards points for a credit on your Account.
- Use Membership Rewards points for electronic US gift cards to use when you travel to the US.
- Pay with points at over 1,000 online retailers including Ticketmaster and Amazon.
Terms and Conditions of the Membership Rewards® program apply. Visit www.membershiprewardsLAC.com or call 1-800-545-5048 for more information. Participating partners and available rewards are subject to change without prior notice. Enrollment in a participating Frequent Flyer program is required.
Membership Rewards eligible spend
*Please note that the following are not eligible spend, so will not earn Membership Rewards Points:
- interest;
- all fees (including annual membership fees and default fees);
- balance transfers;
- cash advances - including transactions treated as cash;
- loading of pre paid cards;
- American Express Travellers Cheque purchases;
- foreign exchange transactions; and
- any amounts that are subsequently credited to your Card Account by way of refunds or other types of credits.
Platinum Insurance
Your Platinum Membership includes comprehensive worldwide travel insurance for you and your Supplementary Cardmembers for travel booked with your Card.
We're here to help 24/7. Explore your Platinum Travel Insurance coverage here.
IMPORTANT INFORMATION: The descriptions of the insurance related benefits available on your Platinum Card are for information purposes. All the provisions of the coverage are contained in the Certificates of Insurance. All insurance coverage is subject to the terms and conditions of the respective master policies. A Certificate of Insurance with full details of the coverage can be located on this page
Whether you need to book a flight, order flowers or reserve a table, we are here to assist you. We go above and beyond – day or night – to help you from planning a vacation to dealing with an emergency. Simply contact our service professionals from Travel, Concierge, Memberships, and Services, who will assist you with your needs 24 hours a day, 7 days a week.
Account Management
With everything Platinum has to offer, it’s reassuring to know just we made it easy for you to manage your Account online through:
Simply log into American Express online and you can check your balance, pay your bill, look at current transactions, and even keep track of your Membership Rewards point balance.
No Pre-Set Spending Limit
The Platinum Card has no pre-set spending limit, which gives you purchasing power that adjusts to your use of the Card among other factors.*
*No pre-set spending limit does not mean unlimited spending. Purchasing power adjusts with your use of the Card, your payment history, credit record and financial resources known to us, and other factors.
Annual Year-End Summary
Organizing your finances can be a time-consuming task. That’s why we provide a Year-End Summary of charges as one of the many features of managing your account online. You can analyze your annual expenses in pie or bar charts by categories like travel and restaurants. You can also download your information to print or save for a later date in PDF or Excel. With your charges itemized in one place, the Online Year-End Summary is a great tool you can rely on to help prepare your taxes and manage your spending.
Platinum Concierge
From amazing restaurants or great nights out to cultural travel experiences or breath taking sights, your Platinum Concierge service goes above and beyond from offering a little inspiration to dealing
with an emergency.
Available 24/7, call the number on the back of your Card anytime.
Platinum Travel Service
Never travel alone - our experts can help arrange complex itineraries and holidays, we do the hard work to make them happen.
Call us on 1-800 801 6564 within the U.S or Outside U.S. call collect at 1 954 503 8868 option 3
Platinum Card Customer Service
Because we know your time is valuable, we’ve made it easy to manage your Account online, however if you can't find what you need online, please call the number on the back of your Card anytime.
Safety & Security
American Express have measures in place to keep you protected so you can shop anywhere with confidence.
Fraud Prevention
Spend and relax anywhere in the world. If a fraudulent transaction appears on your statement, it's our job to help set it right. Our relationships with merchants all over the world help us protect your transactions. Our systems screen Cardmember transactions, to look for uncharacteristic transactions or unusually high charges that we suspect may be fraudulent.
Get a new card almost before you know it was gone.Because your peace-of-mind comes first, in the event of theft or loss of your Card, our Card RepIacement and Protection service will usually repIace it within 24-48 hours at an American Express Travel Office or will be sent toyour home within 10 business days.
Anywhere in the world, you will always be able to communicate with the Platinum Travel Servicest, where a highly qualified team of representatives will be available 24 hours a day, 7 days a week, to assist you in all your needs, both in English and Spanish.
You can communicate toll free calling 1-866-627-8440 within the U.S or collect call at 1-954-503-4432.
Additional Cards
Get Additional Cards for your loved ones.
Are you already sharing The Platinum Card benefits with others?
You can grant Additional Cards to your loved ones; they are also
part of Platinum Services.
At your request we may cards to Additional Card Members.
They do not have accounts with us but they can use your Account
subject to terms of this Agreement. We may report Additional Card
Member’s use of your Account to credit reporting agencies. You are
responsible for all use of your Account by Additional Card Members
and anyone they allow to use your Account. You must pay for all
charges they make. You authorize us to give Additional Card
Members information about your Account and to discuss it with
them. If you want to cancel an Additional Card Member’s right to use
your Account (and cancel their card) you must tell us.
Make the most of your Card
The Global Lounge Collection unlocks access to more than 1,000 airport lounges across 120 countries and counting.
It is our job to ensure you get all the help and assistance you need when you're away from home.
Discover hidden gems, Michelin-starred destinations, casual choices and restaurant collections to match your mood.
Get Additional Cards for your loved ones.
Are you already sharing The Platinum Card benefits with others? You can grant Additional Cards to your loved ones; they are also part of Platinum Services.
For more information call Platinum Services on 1-800 801 6564 within the U.S or Outside U.S. collect call at 1 954 503 8868.