Corporate Customers | Corporate Card Program | American Express Japan

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American Express

Corporate Customers

Our Response to COVID-19

We are currently responding to an increased number of calls, whilst giving priority to urgent matters, We apologize for any inconvenience this may be causing and ask for your undersatanding at this time. We would like to ask that you please check here first before making any inquiries via phone.

Manage My Account

You can check recent Card use, Membership Rewards^®points, and other information.

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Important Card Information

Learn about your Card (renewing, changes, etc.) after it arrives.

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Card Features

Discover the various services and programs available to Card Members.

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Card Members Top

Information

Important Messages

November 14, 2022 New

Notification: Changes to ETC Card Membership Terms and Conditions and ETC Card Application Form

September 1, 2022

Notification: Change to Process for submitting Required Document(s) in case of Incomplete Card Member Applications

July 14, 2022

Notification: Porter Services at Narita International Airport – Temporary Suspension

Go to the list of Important Messages

Reports/Articles

July 7, 2015

2015 CFO Research: Global Business and Spending Monitor

Go to the list of Reports/Articles

Help & Support

Forms / Terms and Conditions

Recommended Services/Campaigns

For a Smoother Business Life

American Express: Powerful backing for our Card Members. Please click here to see information in English.

American Express® App for Card Members

Stay on top of your finances by viewing all of your recent transactions and accessing useful information about your Card Account whenever it suit you.

Merchants where you can use your Card

Check the list of merchants where American Express Corporate Cards can be used for business-related payments.

Online Statement Service (Paperless)

Going paperless is faster and more efficient. *To change the setting for your account, log in to Online Services. (Japanese language only).　 *If your company has selected ‘Paper Statements’, it will not be possible for individual Card Members to select ‘Paperless’.