中小規模企業の経営者様／個人事業主様
中堅／大規模企業様
付属カード／百貨店ギフトカード
カードのサービス／優待
安心をお届けするサービス
保険加入のご案内
その他のサービス
中小規模企業の経営者様・個人事業主様
加盟店のお客様
中小規模企業の経営者様／個人事業主様
中堅／大規模企業様
付属カード／百貨店ギフトカード
カードのサービス／優待
安心をお届けするサービス
保険加入のご案内
その他のサービス
会員様専用オンライン・サービス
決済／お支払い方法
中小規模企業の経営者様・個人事業主様
加盟店のお客様
My Card
Online Services for Card Members
“Online Services” is a website exclusively for Card Members where you can check your recent charges, Membership Rewards® Points, update your registered information or view the latest Card-related information on your PC or mobile.
*Japanese language only
Quick and Easy Ways to Manage Your Account
Check Your Latest Account Status
Online Services enables you to check your recently billed and unbilled charges online. You can also view and download your Card Statements from the previous 12 months.
Online Statement Service (Paperless)
If you are an individually billed Card Member, please sign up for our Online Statement Service (Paperless)*, which allows you to check your monthly Card Statements online. When you register for Paperless, you will receive an email notification once your statement is ready for viewing, instead of receiving the statement by post.
*If your company has selected 'Paper Statements', it will not be possible for individual Card Members to select 'Paperless'.
Manage Your Membership Rewards
If you are enrolled in the Membership Rewards program, you can check your Membership Rewards status and redeem points online.*
*Before enrolling in the Membership Rewards program, please contact your company’s Authorizing Officer to find out about your company's Corporate Card policies and procedures.
*Please note that a separate application is required to enrol in the Membership Rewards Program.
The Amex App
Boost efficiency and productivity with the range of useful features on the American Express App.
Keeping you in control, day or night
Stay on top of your finances by viewing all of your recent transactions, whenever it suits you.
Stay on top of your spending with Push Notifications
Set up push notifications (alerts) to keep you up-to-date with billing and balance updates and more.
Smart login with Biometric Authentication
Face ID/Touch ID or Fingerprint authentication provides you with secure and smooth access to your Account.
Membership Rewards
Check your points balance or select an eligible transaction on your statement for the option to pay with your points.
*Some features are not available for Corporate Card Members.
*Japanese language only
*Japanese language only
Various payment methods
The simple and secure ways of payment.
Chip & PIN
Insert your Chip Card into the terminal, and key in your PIN to authorize the transaction. Your PIN replaces your signature.
Contactless
Tap your Contactless Card on the reader and complete your payment without a PIN.
Apple Pay
Hold your Apple Pay device near the contactless reader to pay securely with Face ID/Touch ID
Your PIN
You can register any 4 digit number as an IC Card PIN at Online Services. Please refer to the IC Card PIN registration guide for step-by-step instructions.
You can check your IC Card PIN at Online Services. Please log in from the link below. After you enter the 4-digit security code on your Card, you can view your registered PIN.
*Japanese language only
You cannot change your IC Card PIN once it has been registered. If you would like to change it, a new Card will have to be issued. To change your PIN, please call our Membership Services Center.
Membership Services Center
0120-974990（9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays）
Managing Your Card
Period of Validity and Renewal
The American Express® Corporate Card validity dates are embossed on the front of the Card. Your Card is valid from the first day of the first month through to the last day of the expiry month. You will automatically receive a renewal Card before the expiry date of your current Card. Please sign your Card as soon as you receive it.
*We recommend using the same signature as the one you used on your Card application.
*Cards without a signature cannot be accepted by merchants.
*Please be advised that we may ask about the need for your renewal Card if your Card has not been used for a certain period.
Payment Method
The payment should be made via direct debit from the bank account designated by your Authorizing Officer, or bank transfer. Please contact your company’s Authorizing Officer for details of your payment method. Your monthly cut off date is shown in the table below. You can confirm the date in your Card carrier (the piece of paper that the Card is attached to) or on your monthly Card Statement.
Please note that in the event of a payment not being processed by the payment due date, a delinquency fee may be charged.
Statement cut off and payment due dates
| Payment Method | Statement cut off date | Payment due date |
| Direct debit / bank transfer | 18th or 19th of every month | 10th of the following month |
| Bank transfer only | End of every month | 23rd of the following month |
*If the above dates are on a Saturday, Sunday or a bank holiday, the payment due date will be on the following business day.
Reattempted Direct Debits
For Card Members whose direct debit is set up with one of the banks listed here, if the direct debit cannot be completed on the scheduled date, it will be reattempted on the next business day and again on the subsequent business day, if necessary.
*If for any reason the Direct Debit was unsuccessful, please refer to “Bank Transfer Payment” below and settle your amount via bank transfer to the American Express bank account.
Bank Account Details
If you are making a payment by bank transfer or if for any reason the Direct Debit was unsuccessful, please pay the amount to the American Express bank account below:
Sumitomo Mitsui Banking Corporation
Shinjuku Nishiguchi
American Express International
Savings Account 2185293
No Pre-Set Spending Limit
At American Express, the spending limit for each Card Member is set in accordance with the individual's spending and payment pattern. If you plan to make an unusually large purchase in Japan, or when travelling overseas, we recommend that you contact us in advance for pre-authorization.
Inquiries: Corporate Credit Service (Pre-Authorization)
03-6625-9133（9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays）
Switching Corporate Cards
To switch Card types (including switching to the American Express® JR TOKAI Express Corporate Card), please submit one of the forms below (Japanese/English). Please note, switching Corporate Cards requires prior enrolment from your company. Once confirmed, submit the Conversion Form with the signature of your company’s Authorizing Officer.
Changing Registered Information
If there are any changes to the registered information, please indicate the change details in the “Notification of Changes / Cancellation” Form and submit it to us.
*Approver depends on the type of changes you wish to make.
Canceling the Card
Please fill in the “Cancellation” section in the “Notification of Changes / Cancellation” Form and submit it to us with the signature of your company’s Contact Person or Authorizing Officer.
Where to use your Card
Find out where American Express Corporate Cards can be used for business-related payments.
Preventing Unauthorized Usage
Service establishments are required to contact American Express when the amount charged on a Card exceeds a certain amount set depending on the type of service establishment. In such cases you may be asked to verify your identity in order to protect your Card from fraudulent activity such as unauthorized usage if your Card is lost or stolen.
American Express Corporate Card Program Terms and Conditions
Corporate Card Terms and Conditions
For details of the revisions to the Terms and Conditions from November 24, 2020, please click here. The Terms and Conditions before the revisions are available below.
Corporate Purchasing Card Terms and Conditions
For JR TOKAI Express Corporate Card Members
For Corporate Card Members Enrolled in the Membership Rewards Program
Corporate Customers Top
