Using your
Credit Card abroad

American Express® Cards are accepted around the world, so when you’re travelling outside New Zealand, you know you can use your Card to make purchases and maximise your rewards.


Planning a trip or already overseas?
Choose an option below to find out more about using your Card while travelling.

To make your holiday even more relaxing,
there are a few things we suggest you do before you take off.

Man packing jeans into suitcase

Pre-travel checklist

  • Check your Card before you leave, just to make sure it doesn’t expire while you are overseas.
  • Be aware of your Credit Card limit if you plan on spending while you’re away.
  • Save your insurance details, including policy and contact numbers in a handy place.
  • To avoid any extra charges, set up automatic Credit Card payments before you go.
  • Download our mobile app to easily manage your Account, wherever you are.

Download the Amex Mobile App

Should I tell American Express I’m travelling?

Thanks to American Express Fraud Protection, you don’t need to let us know when you are travelling overseas. Because of our robust security systems, we continually monitor uncharacteristic transactions on your Account that we suspect might be fraudulent. If we detect any suspicious activity, we will make every effort to contact you.

Make your next trip a great one

Woman working on laptop at home

Booking your travel

With American Express Travel Online
Book your flight and accommodation with us and you’ll earn Membership Rewards points.

With points
Pay for your next trip with Membership Rewards points and/or a Travel Credit.

Travelling man exploring city

Complimentary Travel
Insurance

As an American Express Card Member, depending on your Card type you could get access to complimentary Travel Insurance, when you use your Card to pay for a trip.

Woman travelling with map standing infront of London telephone booth

Purchase Travel Insurance

If you’re planning a trip, we offer Card Members access to a range of insurance policies with optional extras.

Understand your Membership benefits

On top of complimentary Travel Insurance, airport lounge access and other exclusive benefits, your American Express Membership has been designed to make your travel time even more enjoyable.

Get away sooner with the fastest earning AirpointsTM Platinum Credit Card

The American Express
Airpoints Platinum Card

  • Every $59 you spend = 1 Airpoints Dollar™1
  • Complimentary passes to over 1,000 airport lounges with Priority Pass™2 and the Amex Lounge at Sydney International Airport

Need to know more about managing your Account?

Whether you’re just getting started, or want to learn more about maximising your Card benefits, here’s everything you need to know about managing your Card.

Explore our Personal Cards

Airpoints

Earn Airpoints
Dollars fast

Rewards

Earn points from
everyday spending

Platinum

Premium benefits
and services

No Annual Fee

Card Member benefits
with no annual fee

When you’re away travelling it’s great to know, if you ever need assistance, our Global Support Team is just a phone call away. What’s more, you also get priority access to some great benefits and rewards that will make your trip even more memorable.

How do you get in touch while you’re overseas?

No matter where you are in the world, we’ll be here when you need us 24/7. If your Credit Card is lost or stolen, we'll make it easy for you to report it – and get it replaced as soon as possible. You'll get a new Card, usually within 48 hours.

From New Zealand, call 0800 656 660.

From overseas, call + 64 9 583 8300.


Will you be charged foreign transaction fees?

A foreign transaction fee is a percentage of the New Zealand dollar value of foreign currency transactions, so remember to factor these fees into your budget. American Express charges a currency conversion fee of 2.5% of the converted amount of the transaction for each foreign currency purchase you make.

Fraud Protection

Enjoy peace of mind, wherever you use your Card1

Fraud Protection covers you for any unauthorised charges online provided you notify us immediately if you suspect any fraudulent activity on your Account.

Purchase Protection

Shop with Confidence

Some American Express Cards give you 90 day protection for loss, theft or damage on eligible new purchases2. We know how frustrating it is to buy something and find that, when you get it home, it gets damaged. We’ll reimburse you for repair, replacement or accidental damage for purchases made on your eligible American Express Card.

Please refer to the terms and conditions of your eligible Card to view full details on purchase protection.


Understand your Membership benefits

On top of complimentary Travel Insurance, airport lounge access and other exclusive benefits, your American Express Membership has been designed to make your travel time even more enjoyable.

Make your travel time even more rewarding

Man waiting at airport lounge

Airport lounge access

Complimentary access for you and a guest to over 1,000 airport lounges with Priority Pass™3. Eligible Cards only.

American Express Taste – fine dining meal

Exclusive Global Dining
Program

Taste, the Global Dining Program for American Express Card Members, gives recommendations on local favourites, handpicked by our team of dining specialists.

Woman shopping at foreign marketplace

Earn Airpoints Dollars™ as you
travel

It’s easy to earn Airpoints Dollars when you spend on your American Express Airpoints Card or American Express Airpoints Platinum Card.

Get away sooner with the fastest earning Airpoints Platinum Credit Card

The American Express
Airpoints Platinum Card

  • Every $59 you spend = 1 Airpoints Dollar™4
  • Complimentary passes to over 1,000 airport lounges with Priority Pass™2 and the Amex Lounge at Sydney International Airport

Need to know more about managing your Account?

Whether you’re just getting started, or want to learn more about maximising your Card benefits, here’s everything you need to know about managing your Card.

Explore our Personal Cards

Airpoints™

Earn Airpoints
Dollars™ fast

Rewards

Earn points from
everyday spending

Platinum

Premium benefits
and services

No Annual Fee

Card Member benefits
with no annual fee