Popular Personal Cards
Cards for Business Owners
Corporate Cards
Membership Rewards
Rewards Programs
Card Member Offers & Benefits
Small Business & Corporate
Foreign Exchange Services
Other Insurance
All Insurance Services
Popular Personal Cards
Cards for Business Owners
Corporate Cards
Membership Rewards
Rewards Programs
Card Member Offers & Benefits
Small Business & Corporate
Foreign Exchange Services
Other Insurance
All Insurance Services
With worldwide acceptance and rewards for spend, your Card's the perfect travel companion.
Planning a trip or already overseas?
Choose an option below to find out more about using your Card while travelling.
To make your holiday even more relaxing,
there are a few things we suggest you do before you take off.
Pre-travel checklist
Download the Amex Mobile App
Should I tell American Express I’m travelling?
Thanks to American Express Fraud Protection, you don’t need to let us know when you are travelling overseas. Because of our robust security systems, we continually monitor uncharacteristic transactions on your Account that we suspect might be fraudulent. If we detect any suspicious activity, we will make every effort to contact you.
Booking your travel
With American Express Travel Online
Book your flight and accommodation with us and you’ll earn Membership Rewards points.
With points
Pay for your next trip with Membership Rewards points and/or a Travel Credit.
Complimentary Travel
Insurance
As an American Express Card Member, depending on your Card type you could get access to complimentary Travel Insurance, when you use your Card to pay for a trip.
Purchase Travel Insurance
If you’re planning a trip, we offer Card Members access to a range of insurance policies with optional extras.
Need an extra Card for your travel partner?
Apply for an Additional Card to share the benefits and convenience of your American Express® Card when you’re travelling with someone. Earn points on your spend and have a back up Card should anything go wrong.3
On top of complimentary Travel Insurance, airport lounge access and other exclusive benefits, your American Express Membership has been designed to make your travel time even more enjoyable.
The American Express
Airpoints Platinum Card
Whether you’re just getting started, or want to learn more about maximising your Card benefits, here’s everything you need to know about managing your Card.
Airpoints
Earn Airpoints
Dollars fast
Rewards
Earn points from
everyday spending
Platinum
Premium benefits
and services
No Annual Fee
Card Member benefits
with no annual fee
1. Subject to the American Express Airpoints Platinum Card Benefits Terms and Conditions available here. Status Points and Airpoints Dollars are not earned on purchases of American Express Travellers Cheques, Gift Cheques or for purchases of Foreign Exchange, cash advances, balance transfers, interest, annual Card fees or other fees and charges billed to the Account. Air New Zealand Airpoints Programme terms and conditions also apply. Airpoints Dollars and Status Points earning rates are subject to change with reasonable notice.
2. Priority Pass. From 1 August 2019, your Priority Pass benefit will be limited to lounge access only. Non-lounge airport experiences in the form of food and beverage credits at restaurants, cafes and bars will no longer be available. From this date, to continue to enjoy access to over 1,200 lounges in 130 countries, please visit prioritypass.com and log in for a list of available lounges. The Basic Card Member is entitled to two complimentary Priority Pass lounge passes annually on or after each annual Card fee renewal date, delivery of which can take up to eight (8) weeks. Priority Passes are valid for twelve (12) months from the date of issue. Basic Card Member must present the Priority Pass and same-day boarding pass to gain entry into the lounge. Use of the Priority Pass means full acceptance of Priority Pass conditions of use. Visit prioritypass.com for full program terms and conditions.
3. Additional Card Members must be 18 years of age or over. Please note Additional Cards are referred to as Supplementary Cards in some Terms and Conditions and marketing materials. The basic Card Member will be liable to pay for all spend made by Additional Card Members.
Entry into The American Express Lounge is governed by the full Terms and Conditions available at amex.com.au/airportlounge. All entrants must adhere to the General Conditions of Entry. American Express Airpoints Platinum Card Members are entitled to a total of two (2) entries into the American Express Lounges in Australia per calendar year (1 January to 31 December). Complimentary access is available for the Card Member's children between the ages of 2-17. Card Members wishing to bring additional guests may be subject to a charge that is to be processed on the Card Member's American Express Card.
When you’re away travelling it’s great to know, if you ever need assistance, our Global Support Team is just a phone call away. What’s more, you also get priority access to some great benefits and rewards that will make your trip even more memorable.
How do you get in touch while you’re overseas?
No matter where you are in the world, we’ll be here when you need us 24/7. If your Credit Card is lost or stolen, we'll make it easy for you to report it – and get it replaced as soon as possible. You'll get a new Card, usually within 48 hours.
From New Zealand, call 0800 656 660.
From overseas, call + 64 9 583 8300.
Will you be charged foreign transaction fees?
A foreign transaction fee is a percentage of the New Zealand dollar value of foreign currency transactions, so remember to factor these fees into your budget. American Express charges a currency conversion fee of 2.5% of the converted amount of the transaction for each foreign currency purchase you make.
Enjoy peace of mind, wherever you use your Card1
Fraud Protection covers you for any unauthorised charges online provided you notify us immediately if you suspect any fraudulent activity on your Account.
Shop with Confidence
Some American Express Cards give you 90 day protection for loss, theft or damage on eligible new purchases2. We know how frustrating it is to buy something and find that, when you get it home, it gets damaged. We’ll reimburse you for repair, replacement or accidental damage for purchases made on your eligible American Express Card.
Please refer to the terms and conditions of your eligible Card to view full details on purchase protection.
Understand your Membership benefits
On top of complimentary Travel Insurance, airport lounge access and other exclusive benefits, your American Express Membership has been designed to make your travel time even more enjoyable.
Airport lounge access
Complimentary access for you and a guest to over 1,000 airport lounges with Priority Pass™3. Eligible Cards only.
Exclusive Global Dining
Program
Taste, the Global Dining Program for American Express Card Members, gives recommendations on local favourites, handpicked by our team of dining specialists.
Earn Airpoints Dollars™ as you
travel
It’s easy to earn Airpoints Dollars when you spend on your American Express Airpoints Card or American Express Airpoints Platinum Card.
The American Express
Airpoints Platinum Card
Whether you’re just getting started, or want to learn more about maximising your Card benefits, here’s everything you need to know about managing your Card.
Airpoints™
Earn Airpoints
Dollars™ fast
Rewards
Earn points from
everyday spending
Platinum
Premium benefits
and services
No Annual Fee
Card Member benefits
with no annual fee
1. Fraud Protection Guarantee. Provided that you notify us immediately upon discovery of any fraudulent transactions and you have complied with your Card Conditions, you will not be held liable for any unauthorised charges. "Immediately" means as soon as you are aware but no later than on or after the due date for payment of the statement in which the fraudulent transaction appears.
2. American Express Airpoints Platinum Card Insurances are underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) (Chubb) and are subject to the terms, conditions and exclusions contained in the American Express Airpoints Platinum Card Insurances policy of insurance between American Express International (NZ) Inc. (Company No. 867929) (American Express) and Chubb. This product page does not take into account your objectives, financial situation or needs. It is important for you to read the terms and conditions and consider the appropriateness of that insurance in relation to your individual requirements.
3. Priority Pass. From 1 August 2019, your Priority Pass benefit will be limited to lounge access only. Non-lounge airport experiences in the form of food and beverage credits at restaurants, cafes and bars will no longer be available. From this date, to continue to enjoy access to over 1,200 lounges in 130 countries, please visit prioritypass.com and log in for a list of available lounges. The Basic Card Member is entitled to two complimentary Priority Pass lounge passes annually on or after each annual Card fee renewal date, delivery of which can take up to eight (8) weeks. Priority Passes are valid for twelve (12) months from the date of issue. Basic Card Member must present the Priority Pass and same-day boarding pass to gain entry into the lounge. Use of the Priority Pass means full acceptance of Priority Pass conditions of use. Visit prioritypass.com for full program terms and conditions.
4. Subject to the American Express Airpoints Platinum Card Benefits Terms and Conditions available here. Status Points and Airpoints Dollars are not earned on purchases of American Express Travellers Cheques, Gift Cheques or for purchases of Foreign Exchange, cash advances, balance transfers, interest, annual Card fees or other fees and charges billed to the Account. Air New Zealand Airpoints Programme terms and conditions also apply. Airpoints Dollars and Status Points earning rates are subject to change with reasonable notice.
5. Entry into The American Express Lounge at Sydney International Airport is governed by the full Terms and Conditions available here. All entrants must adhere to the General Conditions of Entry. To access lounge, present your American Express Airpoints Platinum Card and government issued ID. American Express Airpoints Platinum Card Members are entitled to two (2) entries into The American Express Lounge at Sydney International Airport, per calendar year (1st January to 31st December). Complimentary access is available for the Card Member’s children between the ages of 2-17. Card Members wishing to bring additional guests may be subject to a charge that is to be processed on the Card Member’s American Express Card.
