1. Fraud Protection Guarantee. Provided that you notify us immediately upon discovery of any fraudulent transactions and you have complied with your Card Conditions, you will not be held liable for any unauthorised charges. "Immediately" means as soon as you are aware but no later than on or after the due date for payment of the statement in which the fraudulent transaction appears.
2. American Express Airpoints Platinum Card Insurances are underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) (Chubb) and are subject to the terms, conditions and exclusions contained in the American Express Airpoints Platinum Card Insurances policy of insurance between American Express International (NZ) Inc. (Company No. 867929) (American Express) and Chubb. This product page does not take into account your objectives, financial situation or needs. It is important for you to read the terms and conditions and consider the appropriateness of that insurance in relation to your individual requirements.
3. Priority Pass. From 1 August 2019, your Priority Pass benefit will be limited to lounge access only. Non-lounge airport experiences in the form of food and beverage credits at restaurants, cafes and bars will no longer be available. From this date, to continue to enjoy access to over 1,200 lounges in 130 countries, please visit prioritypass.com and log in for a list of available lounges. The Basic Card Member is entitled to two complimentary Priority Pass lounge passes annually on or after each annual Card fee renewal date, delivery of which can take up to eight (8) weeks. Priority Passes are valid for twelve (12) months from the date of issue. Basic Card Member must present the Priority Pass and same-day boarding pass to gain entry into the lounge. Use of the Priority Pass means full acceptance of Priority Pass conditions of use. Visit prioritypass.com for full program terms and conditions.
4. Subject to the American Express Airpoints Platinum Card Benefits Terms and Conditions available here. Status Points and Airpoints Dollars are not earned on purchases of American Express Travellers Cheques, Gift Cheques or for purchases of Foreign Exchange, cash advances, balance transfers, interest, annual Card fees or other fees and charges billed to the Account. Air New Zealand Airpoints Programme terms and conditions also apply. Airpoints Dollars and Status Points earning rates are subject to change with reasonable notice.
5. Entry into The American Express Lounge at Sydney International Airport is governed by the full Terms and Conditions available here. All entrants must adhere to the General Conditions of Entry. To access lounge, present your American Express Airpoints Platinum Card and government issued ID. American Express Airpoints Platinum Card Members are entitled to two (2) entries into The American Express Lounge at Sydney International Airport, per calendar year (1st January to 31st December). Complimentary access is available for the Card Member’s children between the ages of 2-17. Card Members wishing to bring additional guests may be subject to a charge that is to be processed on the Card Member’s American Express Card.
