Contact Us

Our Online Travel Support Team are here to help.

You can contact us via the following channels:

Chat with Us

Our chat service is currently closed-please call us for assistance at 050 877 7995.

Call Us

For Online Travel booking enquiries:
050 877 7995 from New Zealand
+649 307 0598 from overseas

For all other enquiries, please refer to the American Express Phone Listing

Mailing Address

American Express Travel New Zealand

Jarden House, Level 5, 21 Queen Street

Auckland 1010

New Zealand

Business Hours

Monday to Friday

09:00 - 20:00

Travel services provided by American Express International (NZ), Inc. Incorporated with limited liability in Delaware, USA. Licensed Travel Agent, Jarden House, 21 Queen Street, Auckland 1010 TAANZ Licence No. 3282, IATA Licence No. 24 3 44725