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Foreign Exchange Services
The American Express® FX International Payments Batch Management tool allows users with the relevant permissions to approve a batch of payments at the same time, rather than having to approve payments individually. Batching payments together can give you a better overall currency exchange rate.
To access Batch Management, go to Create & Manage Payments > Batch Management. To batch same-currency wire transfers, check the Hold for Batchbox when using Create a Payment, then complete the rest of the information as usual. Should you need to modify any details, click Modify a Payment. For more details, view the Creating a Spot Payment and Modifying a Payment tutorial.
Once batched payments are created, they can be viewed under Batch Management. You can view payments with different currency pairs by using the filters in the upper right of the page. To review an individual batch, click on its Show details button. The transaction details of each payment within that batch will then be displayed.T
To review the details, click on the appropriate Transaction Number.
To approve individual payments within a batch, or an entire batch of payments, check the box to the left of the appropriate batch.
If you want to approve all payments within a batch, or all batches, check the Select All box.
Once you have selected the payments or batches you want to approve, click Quote selected.
You can also delete batches by clicking Delete selected.
Once you click Quote Selected, your quoted rate and quote expiry will appear at the top of the screen in an orange message. To proceed, click Accept in the lower right of the page.
You have two options to complete your transaction:
1Click Acceptto execute the transaction immediately. If successful, you will see 'Your payment is complete' followed by the Payment Reference Number.
2Click Send for Approval if you do not have the required authorisation level to approve the transaction. With this option, you can email an approver by checking the appropriate box. The transaction will be sent to the Approve a Payment queue. For more details, view the Approving a Payment tutorial.
With both options, you will be able to Print Details of the transaction or Save as PDF.
Existing members
Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.
New members
New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.
1. We will make all reasonable efforts to ensure prompt delivery of your FX International Payments (FXIP) Order, however please note transfer times may vary. These Transfer Times do not take into account differing weekends, public holidays or working hours of foreign banks in other jurisdictions to which your FXIP Order has been transferred. Completed FXIP Orders must be received on a Business Day before 3.00pm Singapore time. FXIP Orders received outside these times will be treated as having been received on the following Business Day. For maximum transfer/execution times please see FXIP Terms and Conditions.
2. Fees for same currency payments vary. SGD to SGD payments incur a fee of S$20.00 plus 0.1% commission of SGD transaction value (minimum of SGD 30, up to a maximum of SGD 100). USD to USD payments incur a fee of USD$12.00 plus 0.1% commission of USD transaction value (minimum of USD 22, up to a maximum of USD 132). Please call us on 1800 507 7688 to discuss other same currency payment fees.
The information contained in this webpage has been prepared without taking into account your objectives, financial situation or needs. You should consider the appropriateness of International Payments in relation to your individual requirements.
For further information, please refer to the relevant Terms and Conditions
FX International Payments are arranged through American Express International Inc., (UEN S68FC1878J) Incorporated with Limited Liability in the State of Delaware, U.S.A. with a place of business at 10 Marina Boulevard #15-00 Marina Bay Financial Centre, Singapore 018983.
Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations.
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