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Batch Management

The American Express® FX International Payments Batch Management tool allows users with the relevant permissions to approve a batch of payments at the same time, rather than having to approve payments individually. Batching payments together can give you a better overall currency exchange rate.

Requesting a Quote

 

To access Batch Management, go to Create & Manage Payments > Batch Management. To batch same-currency wire transfers, check the Hold for Batchbox when using Create a Payment, then complete the rest of the information as usual. Should you need to modify any details, click Modify a Payment. For more details, view the Creating a Spot Payment and Modifying a Payment tutorial.

Steps for managing and approving payments in a batch rather than approving it individually.

Batch Management

 

Once batched payments are created, they can be viewed under Batch Management. You can view payments with different currency pairs by using the filters in the upper right of the page. To review an individual batch, click on its Show details button. The transaction details of each payment within that batch will then be displayed.T

View the details of each payment under the section of Batch Management.

Helpful Tips

 

  • To review the details, click on the appropriate Transaction Number.

  • To approve individual payments within a batch, or an entire batch of payments, check the box to the left of the appropriate batch.

  • If you want to approve all payments within a batch, or all batches, check the Select All box.

  • Once you have selected the payments or batches you want to approve, click Quote selected.

  • You can also delete batches by clicking Delete selected.

Batch Quotes

 

Once you click Quote Selected, your quoted rate and quote expiry will appear at the top of the screen in an orange message. To proceed, click Accept in the lower right of the page.

Completing your Payment

 

You have two options to complete your transaction:

 

  • 1Click Acceptto execute the transaction immediately. If successful, you will see 'Your payment is complete' followed by the Payment Reference Number.

  • 2Click Send for Approval if you do not have the required authorisation level to approve the transaction. With this option, you can email an approver by checking the appropriate box. The transaction will be sent to the Approve a Payment queue. For more details, view the Approving a Payment tutorial.

     

With both options, you will be able to Print Details of the transaction or Save as PDF.

Complete your payment by either approving the transactions immediately or sending it for approval.

Contact us

 

Existing members

 

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.

 

 

New members

 

New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.

Make International Payments

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