American ExpressAmerican ExpressAmerican ExpressAmerican ExpressAmerican Express
SingaporeChange Country

Login | Support

Click to Apply Now-Opening in new window Apply Now

Managing Global Payment Templates

American Express® FX International Payments allows you to create templates for those beneficiaries to whom you make regular payments. After a template is created, all you need to enter when making a foreign exchange payment is the value date.

TIP : A template payment must be for the same amount and to the same payee each time.

 

Creating a Template

 

To create a template, go to Create & Manage Payments > Manage Templates and choose Create Template from the top tab, then:

 

  • 1Enter your chosen Template Name.

  • 2Choose Outgoing Telegraphic Transfer or Outgoing Draft from the Product drop-down menu.

  • 3Select the currency you want to send to your beneficiary from the Currency drop-down menu.

  • 4Choose the Settlement Method from the drop-down menu, and select the appropriate account number.

  • 5Enter the Payment Amount and Payee Currency.

    • TIP : Should you wish to add a note, Payment Notes to Payee will be sent with the payment instruction and are viewable by your payee.

  • 6Once you have entered all the mandatory information, click Create Template. You’ll see a green success message confirming your action and advising you of the new Template ID.

  • 7When creating a payment using a new template, simply select the Template Payment tab under Create a Spot Payment and search for the template you require by Template ID or Template Name. All stored information will then be displayed on screen.

Steps for creating and managing templates to manage your global payments with greater ease.

Viewing/Modifying Templates

 

If you wish to view/modify an existing template, ensure that you click View/Modify Template from the top tab, then:

 

  • 1Enter search criteria such as Template ID, Template Name, Product or Currency. Then click Search.

  • 2The existing templates on your account are then displayed.

  • 3To view or modify the details of any template, click on the appropriate Template ID.

    • TIP : Should you wish to add a note, Payment Notes to Payee will be sent with the payment instruction and are viewable by your payee.

     

  • 4Once you have made any changes, ensure that all mandatory fields are complete and click Save in the lower right of the page. You’ll see a green message indicating that your changes were made successfully.

Steps to view and modify templates created for regular beneficiaries, to facilitate global payments.

Contact us

 

Existing members

 

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.

 

 

New members

 

New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.

Make International Payments

Click to Apply Now-Opening in new window Apply Now
Existing FX International Payments customers login here