Card Accounts
Online Services
Business Accounts
Assistance
Travel Money
Travel Services
Business Services
All Insurance
Travel
Motor
KrisFlyer Miles
CapitaStar$®
Card Accounts
Online Services
Business Accounts
Assistance
Travel Money
Travel Services
Business Services
All Insurance
Travel
Motor
KrisFlyer Miles
CapitaStar$®
The American Express® FX International Payments Payment Scheduling tool allows you to pre-plan payments so that funds are automatically sent to a specified payee according to your chosen schedule. All you need to do is select how to pay for the transactions, who your payee is, and how often and for how long you want the payments to be made.
To access Schedule Payments, go to Create & Manage Payments > Schedule Payments, then:
1Choose Outgoing Telegraphic Transfer or Outgoing Draft from the Product drop-down menu.
2Select the currency you want to send your beneficiary from the Payment Currency drop-down menu.
3Enter the Payment Amount you want to send.
4Specify whether you want your beneficiary to receive the Local/Settlement Currency Equivalent of the amount you’ve entered, or whether you want them to receive the amount in the Foreign Currency you’ve selected.
5Choose how you want to pay for the transaction from the Settlement Method drop-down menu. If applicable, select the appropriate Account Number.
6Choose whether you want the payments to occur weekly, monthly or annually from the Frequency of Payment drop-down menu.
7Select whether to continue the payment schedule until further notice, or choose the expiry date or number of installments from the Continuing Until drop-down menu.
8Enter the Value Date of First Payment by clicking the appropriate date in the pop-up calendar.
9If you choose to continue until expiry date, you will also need to enter the Expiry Date of Last Payment.
10If you choose a number of installments, you’ll need to indicate the Number Of Payments and Expiry Date of Last Payment.
You must also enter the information for the payee receiving the payment. To do so, either Select from Existing Payee List or Create a Payee.
To select from the existing list, simply search or scroll and click on the appropriate one; the information fields on the right will be automatically populated.
To create a new payee, manually enter the information in the fields on the right.
Once you have entered all mandatory information:
1Click Create Payment Schedule in the lower right of the page – you will then see a Schedule Summary.
2If you would like to continue with the payment schedule, select Accept. You will see a message confirming that the payment schedule has been created, and a Schedule Reference number.
3The payments will then appear in the Future Dated Filter in the Approve a Payment section, where it can be approved (some clients only). Fore more details, view the Approving a Payment tutorial.
4The approved payment will automatically be sent as per the chosen schedule, using the exchange rate at the time of transaction (which may be different from the unconfirmed rate).
By clicking the View/Modify a Payment Schedule tab, you can access a list of your existing payment schedules.
If you would like to delete or modify an existing Payment Schedule, you can do so by selecting the appropriate payment in the Select column. Then click Delete or View in the lower right of the page.
If you clicked View, you will be able to alter the payment schedule details. Alter the options displayed on the screen as needed, ensuring that all mandatory fields are answered. Click Modify, then Save Changes.
Existing members
Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.
New members
New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.
1. We will make all reasonable efforts to ensure prompt delivery of your FX International Payments (FXIP) Order, however please note transfer times may vary. These Transfer Times do not take into account differing weekends, public holidays or working hours of foreign banks in other jurisdictions to which your FXIP Order has been transferred. Completed FXIP Orders must be received on a Business Day before 3.00pm Singapore time. FXIP Orders received outside these times will be treated as having been received on the following Business Day. For maximum transfer/execution times please see FXIP Terms and Conditions.
2. Fees for same currency payments vary. SGD to SGD payments incur a fee of S$20.00 plus 0.1% commission of SGD transaction value (minimum of SGD 30, up to a maximum of SGD 100). USD to USD payments incur a fee of USD$12.00 plus 0.1% commission of USD transaction value (minimum of USD 22, up to a maximum of USD 132). Please call us on 1800 507 7688 to discuss other same currency payment fees.
The information contained in this webpage has been prepared without taking into account your objectives, financial situation or needs. You should consider the appropriateness of International Payments in relation to your individual requirements.
For further information, please refer to the relevant Terms and Conditions
FX International Payments are arranged through American Express International Inc., (UEN S68FC1878J) Incorporated with Limited Liability in the State of Delaware, U.S.A. with a place of business at 10 Marina Boulevard #15-00 Marina Bay Financial Centre, Singapore 018983.
Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations.
© 2019 American Express Company. All rights reserved.
