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Creating a Payment Schedule

To access Schedule Payments, go to Create & Manage Payments > Schedule Payments, then:

  • 1 Choose Outgoing Telegraphic Transfer or Outgoing Draft from the Product drop-down menu.

  • 2 Select the currency you want to send your beneficiary from the Payment Currency drop-down menu.

  • 3 Enter the Payment Amount you want to send.

  • 4 Specify whether you want your beneficiary to receive the Local/Settlement Currency Equivalent of the amount you’ve entered, or whether you want them to receive the amount in the Foreign Currency you’ve selected.

  • 5 Choose how you want to pay for the transaction from the Settlement Method drop-down menu. If applicable, select the appropriate Account Number.

  • 6 Choose whether you want the payments to occur weekly, monthly or annually from the Frequency of Payment drop-down menu.

  • 7 Select whether to continue the payment schedule until further notice, or choose the expiry date or number of installments from the Continuing Until drop-down menu.

  • 8 Enter the Value Date of First Payment by clicking the appropriate date in the pop-up calendar.

  • 9 If you choose to continue until expiry date, you will also need to enter the Expiry Date of Last Payment.

  • 10 If you choose a number of installments, you’ll need to indicate the Number Of Payments and Expiry Date of Last Payment.

Entering Payment Details for the Payee

You must also enter the information for the payee receiving the payment. To do so, either Select from Existing Payee List or Create a Payee.

  • To select from the existing list, simply search or scroll and click on the appropriate one; the information fields on the right will be automatically populated.

  • To create a new payee, manually enter the information in the fields on the right.

Creating a Payment Schedule

Once you have entered all mandatory information:

  • 1 Click Create Payment Schedule in the lower right of the page – you will then see a Schedule Summary.

  • 2 If you would like to continue with the payment schedule, select Accept. You will see a message confirming that the payment schedule has been created, and a Schedule Reference number.

  • 3 The payments will then appear in the Future Dated Filter in the Approve a Payment section, where it can be approved (some clients only). Fore more details, view the Approving a Payment tutorial.

  • 4 The approved payment will automatically be sent as per the chosen schedule, using the exchange rate at the time of transaction (which may be different from the unconfirmed rate).

View/Modify a Payment Schedule

By clicking the View/Modify a Payment Schedule tab, you can access a list of your existing payment schedules.

If you would like to delete or modify an existing Payment Schedule, you can do so by selecting the appropriate payment in the Select column. Then click Delete or View in the lower right of the page.

If you clicked View, you will be able to alter the payment schedule details. Alter the options displayed on the screen as needed, ensuring that all mandatory fields are answered. Click Modify, then Save Changes.

Contact us

Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.

New members

New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.

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