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American Express Merchant Website Support Centre 


Quickly get the information you need to manage your Merchant Account, Payments, and Disputes with ease.

Get Help by Topic 


No need to wait on the phone to chat with support. Learn how to manage your Merchant Account on your own time.

Contact Us

Live Chat


Click the 'Chat' button once you login to your account to chat with a member of our service team. You can also access non logged in chat to help with registration or login difficulty.


Email Us 


Send us email securely once you login regarding questions about the website or to request updates to your Merchant Account.



Call Us 


1800 235 6755 Option 4

Our customer care representatives will assist you Mon-Fri, 9:00am to 6:00pm.